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The Trinity are the core principles that underly our management philosophy.

One on Ones

Effective managers create relationships with each of their directs. To do that, we recommend spending 30 minutes every week talking to the direct about their work.

A solid relationship with one's directs is the most important thing great managers do. The best way we know to make that happen is One on Ones.

Feedback

Great managers talk about performance all the time. They do so easily, quickly both positive and negative. Our feedback Model tells you exactly what to say and how to say it.

Coaching

Great managers are never satisfied. They ask for higher performance. Our goal-driven coaching model makes it easy for you to oversee the skill and performance improvement of your directs - in 5 minutes a week. If you've been avoiding coaching because training plans take too much time, you're doing it wrong.

Delegation

Effective managers push work down. It frees them up to work on higher value projects and develops their team's capabilities. Our delegation model tells you what to delegate, why and, most importantly, how.

If you're looking for information about a particular topic, use the Get Answers page.  If you're more of a visual thinker, use the Map of the Universe - there's a link at the top of each page.

If you're still struggling to find the answers you need, ask on the forums.  There's always someone around to point you in the right direction.

If you need answers about our products or training, and the answer isn't on this page, email us at customerservice@manager-tools.com.