What is it?

From Mark Horstman, Co-founder:

"You don't realise how much your communication style is a deeply ingrained habit. 75% of the time at work your natural style actually gets in your way. We're going to teach you to see other styles, and change your own. It'll be hard, because you'll be uncomfortable, but you'll be amazed at how well it works. This is the best training I've ever created about the most important thing I ever learned in my professional life."

View the Agenda

Investment: $1100*

Attend the Effective Communicator Conference and get the Effective Manager Conference for only $700.*

Special Pricing: We are pleased to offer a special rate for those who are using their personal funds to attend. If your company or organization is not paying or reimbursing your registration fee, your rate will be discounted. To register at this special rate, please send us an email at conference@manager-tools.com and we'll be happy to assist.

* For conferences located outside of the United States, pricing may vary.

What To Tell Your Boss

We have created three datasheets to assist you with getting budget approval for the conference registration fee.

Please feel free to download, print or forward this information.

We look forward to meeting you at a future conference soon.

Find a Conference Near You

Conference Calendar

Location Date
Boston
EMC & ECC

EMC
October 22, 2019
8:00 am - 5:00 pm

ECC
October 23, 2019
8:00 am - 3:30 pm

Hilton Boston Logan Airport
1 Hotel Drive
Boston, MA 02128
617.568.6700
Hilton Boston Logan Airport Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
October 22 - 23 Register
Melbourne, AU
EMC & ECC

EMC
October 29, 2019
8:00 am - 5:00 pm

ECC
October 30, 2019
8:00 am - 3:30 pm

Melbourne Marriott Hotel
Corner Exhibition & Lonsdale St
Melbourne, Vic 3000
+61 3 9662 3900
Melbourne Marriott Hotel Website

EMC Price
AUD $2,050.00
ECC Price
AUD $2,050.00
Attend both EMC & ECC
AUD $3,100.00
October 29 - 30 Register
Jersey City
EMC & ECC

EMC
November 5, 2019
8:00 am - 5:00 pm

ECC
November 6, 2019
8:00 am - 3:30 pm

Courtyard Jersey City Newport
540 Washington Blvd
Newark, NJ 07310
201.626.6600
Courtyard Jersey City Newport Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
November 5 - 6 Register
Washington, DC
EHMC & EMC & ECC

EHMC
November 12, 2019
8:00 am - 5:00 pm

EMC
November 13, 2019
8:00 am - 5:00 pm

ECC
November 14, 2019
8:00 am - 3:30 pm

Embassy Suites by Hilton Dulles North/Loudoun
44610 Waxpool Road
Ashburn, VA 20147
703.723.5300
Embassy Suites by Hilton Dulles North/Loudoun Website

EHMC Price
USD $1,100.00
EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EHMC & EMC
USD $2,200.00
Attend both EHMC & ECC
USD $2,200.00
Attend EHMC & EMC & ECC
USD $2,900.00
Attend both EMC & ECC
USD $1,800.00
November 12 - 14 Register
Vancouver, BC
EMC & ECC

EMC
November 19, 2019
8:00 am - 5:00 pm

ECC
November 20, 2019
8:00 am - 3:30 pm

Sandman Hotel Vancouver City Centre
180 W Georgia Street
Vancouver, BC V6B 4P4
604.681.2211
Sandman Hotel Vancouver City Centre Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
November 19 - 20 Register
Palo Alto
EMC & ECC

EMC
December 3, 2019
8:00 am - 5:00 pm

ECC
December 4, 2019
8:00 am - 3:30 pm

Sheraton Palo Alto Hotel
625 El Camino Real
Palo Alto, CA 94301
650.328.2800
Sheraton Palo Alto Hotel Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
December 3 - 4 Register
Chicago
EMC & ECC

EMC
December 10, 2019
8:00 am - 5:00 pm

ECC
December 11, 2019
8:00 am - 3:30 pm

Crowne Plaza Chicago Northbrook
2875 North Milwaukee Avenue
Northbrook, IL 60062
847.298.2525
Crowne Plaza Chicago Northbrook Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
December 10 - 11 Register
Los Angeles
EMC & ECC

EMC
January 21, 2020
8:00 am - 5:00 pm

ECC
January 22, 2020
8:00 am - 3:30 pm

Sheraton Gateway Los Angeles Hotel
6101 West Century Blvd
Los Angeles, CA 90045
310.642.1111
Sheraton Gateway Los Angeles Hotel Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
January 21 - 22, 2020 Register
Austin
EHMC & EMC & ECC

EHMC
January 21, 2020
8:00 am - 5:00 pm

EMC
January 22, 2020
8:00 am - 5:00 pm

ECC
January 23, 2020
8:00 am - 3:30 pm

AT&T Executive Education & Conference Center
1900 University Avenue
Austin, TX 78705
512.404.3600
AT&T Executive Education & Conference Center Website

EHMC Price
USD $1,100.00
EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend EHMC & EMC & ECC
USD $2,900.00
Attend both EHMC & EMC
USD $2,200.00
Attend both EHMC & ECC
USD $2,200.00
Attend both EMC & ECC
USD $1,800.00
January 21 - 23, 2020 Register
Raleigh-Durham
EMC & ECC

EMC
January 28, 2020
8:00 am - 5:00 pm

ECC
January 29, 2020
8:00 am - 3:30 pm

Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
4700 Emperor Blvd
I-40 at Exit 282 (Page Road)
Durham, NC 27703
919.941.5050
Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
January 28 - 29, 2020 Register
Ottawa, ON
EMC & ECC

EMC
February 11, 2020
8:00 am - 5:00 pm

ECC
February 12, 2020
8:00 am - 3:30 pm

Holiday Inn Ottawa East
1199 Joseph Cyr Street
Ottawa, ON K1J 7T4
613.744.1060
Holiday Inn Ottawa East Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
February 11 - 12, 2020 Register
San Diego
EMC & ECC

EMC
February 18, 2020
8:00 am - 5:00 pm

ECC
February 19, 2020
8:00 am - 3:30 pm

Crowne Plaza San Diego - Mission Valley
2270 Hotel Circle North
San Diego, CA 92108
619.297.1101
Crowne Plaza San Diego - Mission Valley Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
February 18 - 19, 2020 Register
Jersey City
EMC & ECC

EMC
February 25, 2020
8:00 am - 5:00 pm

ECC
February 26, 2020
8:00 am - 3:30 pm

Courtyard Jersey City Newport
540 Washington Blvd
Newark, NJ 07310
201.626.6600
Courtyard Jersey City Newport Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
February 25 - 26, 2020 Register
Chicago
EMC & ECC

EMC
March 3, 2020
8:00 am - 5:00 pm

ECC
March 4, 2020
8:00 am - 3:30 pm

Crowne Plaza Chicago Northbrook
2875 North Milwaukee Avenue
Northbrook, IL 60062
847.298.2525
Crowne Plaza Chicago Northbrook Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
March 3 - 4, 2020 Register
Washington, DC
EMC & ECC

EMC
March 10, 2020
8:00 am - 5:00 pm

ECC
March 11, 2020
8:00 am - 3:30 pm

Embassy Suites Dulles North
44610 Waxpool Road
Ashburn, VA 20147
703.723.5300
Embassy Suites Dulles North Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
March 10 - 11, 2020 Register
Silicon Valley
EHMC & EMC & ECC

EHMC
March 17, 2020
8:00 am - 5:00 pm

EMC
March 18, 2020
8:00 am - 5:00 pm

ECC
March 19, 2020
8:00 am - 3:30 pm

Sheraton Palo Alto Hotel
625 El Camino Real
Palo Alto, CA 94301
650.328.2800
Sheraton Palo Alto Hotel Website

EHMC Price
USD $1,100.00
EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EHMC & EMC
USD $2,200.00
Attend both EHMC & ECC
USD $2,200.00
Attend EHMC & EMC & ECC
USD $2,900.00
Attend both EMC & ECC
USD $1,800.00
March 17 - 19, 2020 Register
Portland
EMC & ECC

EMC
March 24, 2020
8:00 am - 5:00 pm

ECC
March 25, 2020
8:00 am - 3:30 pm

The Mark Spencer Hotel
409 Southwest Eleventh Avenue
Portland, OR 97205
503-224-3293
The Mark Spencer Hotel Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
March 24 - 25, 2020 Register
London, UK
EMC & ECC

EMC
March 31, 2020
8:00 am - 5:00 pm

ECC
April 1, 2020
8:00 am - 3:30 pm

Radisson Blu Eduardian Heathrow
140 Bath Road
Harlington, Hayes UB3 5AW
44 20 3856 3961
Radisson Blu Eduardian Heathrow Website

EMC Price
GBP £1,130.00
ECC Price
GBP £1,130.00
Attend both EMC & ECC
GBP £1,710.00
March 31 - April 1, 2020 Register
Boston
EMC & ECC

EMC
April 7, 2020
8:00 am - 5:00 pm

ECC
April 8, 2020
8:00 am - 3:30 pm

Sheraton Boston Hotel
39 Dalton Street
Boston, MA 02199
617.236.2000
Sheraton Boston Hotel Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
April 7 - 8, 2020 Register
Denver
EMC & ECC

EMC
May 5, 2020
8:00 am - 5:00 pm

ECC
May 6, 2020
8:00 am - 3:30 pm

Hampton Inn Denver West/ Federal Center
137 Union Boulevard
Lakewood, CO 80228
303-969-9900
Hampton Inn Denver West/ Federal Center Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
May 5 - 6, 2020 Register
Minneapolis
EMC & ECC

EMC
May 12, 2020
8:00 am - 5:00 pm

ECC
May 13, 2020
8:00 am - 3:30 pm

Courtyard Minneapolis Downtown
1500 Washington Avenue South
Minneapolis, MN 55454
612.333.4646
Courtyard Minneapolis Downtown Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
May 12 - 13, 2020 Register
Atlanta
EMC & ECC

EMC
May 19, 2020
8:00 am - 5:00 pm

ECC
May 20, 2020
8:00 am - 3:30 pm

Courtyard by Marriott Kennesaw
540 Greers Chapel Drive NW
Kennesaw, GA 30144
770.635.4700
Courtyard by Marriott Kennesaw Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
May 19 - 20, 2020 Register
Austin
EMC & ECC

EMC
June 2, 2020
8:00 am - 5:00 pm

ECC
June 3, 2020
8:00 am - 3:30 pm

AT&T Executive Education & Conference Center
1900 University Avenue
Austin, TX 78705
512.404.3600
AT&T Executive Education & Conference Center Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
June 2 - 3, 2020 Register
Jersey City
EMC & ECC

EMC
June 9, 2020
8:00 am - 5:00 pm

ECC
June 10, 2020
8:00 am - 3:30 pm

Courtyard Jersey City Newport
540 Washington Blvd
Newark, NJ 07310
201.626.6600
Courtyard Jersey City Newport Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
June 9 - 10, 2020 Register
Silicon Valley
EMC & ECC

EMC
June 16, 2020
8:00 am - 5:00 pm

ECC
June 17, 2020
8:00 am - 3:30 pm

Residence Inn San Jose Cupertino
19429 Stevens Creek Boulevard
Cupertino, CA 95014
408.777.0188
Residence Inn San Jose Cupertino Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
June 16 - 17, 2020 Register
Chicago
EHMC & EMC & ECC

EHMC
June 23, 2020
8:00 am - 5:00 pm

EMC
June 24, 2020
8:00 am - 5:00 pm

ECC
June 25, 2020
8:00 am - 3:30 pm

Crowne Plaza Chicago Northbrook
2875 North Milwaukee Avenue
Northbrook, IL 60062
847.298.2525
Crowne Plaza Chicago Northbrook Website

EHMC Price
USD $1,100.00
EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend EHMC & EMC & ECC
USD $2,900.00
Attend both EHMC & EMC
USD $2,200.00
Attend both EHMC & ECC
USD $2,200.00
Attend both EMC & ECC
USD $1,800.00
June 23 - 25, 2020 Register
Washington, DC
EMC & ECC

EMC
July 14, 2020
8:00 am - 5:00 pm

ECC
July 15, 2020
8:00 am - 3:30 pm

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
July 14 - 15, 2020 Express Interest
Seattle
EMC & ECC

EMC
July 28, 2020
8:00 am - 5:00 pm

ECC
July 29, 2020
8:00 am - 3:30 pm

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
July 28 - 29, 2020 Express Interest
Melbourne, AU
EMC & ECC

EMC
August 25, 2020
8:00 am - 5:00 pm

ECC
August 26, 2020
8:00 am - 3:30 pm

EMC Price
AUD $2,050.00
ECC Price
AUD $2,050.00
Attend both EMC & ECC
AUD $3,100.00
August 25 - 26, 2020 Express Interest
Chicago
EMC & ECC

EMC
September 1, 2020
8:00 am - 5:00 pm

ECC
September 2, 2020
8:00 am - 3:30 pm

Crowne Plaza Chicago Northbrook
2875 North Milwaukee Avenue
Northbrook, IL 60062
847.298.2525
Crowne Plaza Chicago Northbrook Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
September 1 - 2, 2020 Register
Prague, CZ
EMC & ECC

EMC
September 15, 2020
8:00 am - 5:00 pm

ECC
September 16, 2020
8:00 am - 3:30 pm

EMC Price
EUR 1 250,00 €
ECC Price
EUR 1 250,00 €
Attend both EMC & ECC
EUR 1 950,00 €
September 15 - 16, 2020 Express Interest
Silicon Valley
EMC & ECC

EMC
September 22, 2020
8:00 am - 5:00 pm

ECC
September 23, 2020
8:00 am - 3:30 pm

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
September 22 - 23, 2020 Express Interest
Austin
EMC & ECC

EMC
September 29, 2020
8:00 am - 5:00 pm

ECC
September 30, 2020
8:00 am - 3:30 pm

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
September 29 - 30, 2020 Express Interest
San Diego
EMC & ECC

EMC
October 6, 2020
8:00 am - 5:00 pm

ECC
October 7, 2020
8:00 am - 3:30 pm

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
October 6 - 7, 2020 Express Interest
Boston
EHMC & EMC & ECC

EHMC
October 13, 2020
8:00 am - 5:00 pm

EMC
October 14, 2020
8:00 am - 5:00 pm

ECC
October 15, 2020
8:00 am - 3:30 pm

Sheraton Boston Hotel
39 Dalton Street
Boston, MA 02199
617.236.2000
Sheraton Boston Hotel Website

EHMC Price
USD $1,100.00
EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EHMC & EMC
USD $2,200.00
Attend both EHMC & ECC
USD $2,200.00
Attend EHMC & EMC & ECC
USD $2,900.00
Attend both EMC & ECC
USD $1,800.00
October 13 - 15, 2020 Register
Toronto, ON
EMC & ECC

EMC
October 20, 2020
8:00 am - 5:00 pm

ECC
October 21, 2020
8:00 am - 3:30 pm

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
October 20 - 21, 2020 Express Interest
Charlotte
EMC & ECC

EMC
October 27, 2020
8:00 am - 5:00 pm

ECC
October 28, 2020
8:00 am - 3:30 pm

Embassy Suites by Hilton Charlotte Ayrsley
1917 Ayrsley Town Boulevard
Charlotte, NC 28273
704.970.5400
Embassy Suites by Hilton Charlotte Ayrsley Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
October 27 - 28, 2020 Register
Jersey City
EMC & ECC

EMC
November 3, 2020
8:00 am - 5:00 pm

ECC
November 4, 2020
8:00 am - 3:30 pm

Courtyard Jersey City Newport
540 Washington Blvd
Newark, NJ 07310
201.626.6600
Courtyard Jersey City Newport Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
November 3 - 4, 2020 Register
Los Angeles
EMC & ECC

EMC
November 10, 2020
8:00 am - 5:00 pm

ECC
November 11, 2020
8:00 am - 3:30 pm

Sheraton Gateway Los Angeles Hotel
6101 West Century Blvd
Los Angeles, CA 90045
310.642.1111
Sheraton Gateway Los Angeles Hotel Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
November 10 - 11, 2020 Register
Vancouver, BC
EMC & ECC

EMC
November 17, 2020
8:00 am - 5:00 pm

ECC
November 18, 2020
8:00 am - 3:30 pm

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
November 17 - 18, 2020 Express Interest
Washington, DC
EHMC & EMC & ECC

EHMC
December 1, 2020
8:00 am - 5:00 pm

EMC
December 2, 2020
8:00 am - 5:00 pm

ECC
December 3, 2020
8:00 am - 3:30 pm

Embassy Suites Dulles North
44610 Waxpool Road
Ashburn, VA 20147
703.723.5300
Embassy Suites Dulles North Website

EHMC Price
USD $1,100.00
EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EHMC & ECC
USD $2,200.00
Attend EHMC & EMC & ECC
USD $2,900.00
Attend both EHMC & EMC
USD $2,200.00
Attend both EMC & ECC
USD $1,800.00
December 1 - 3, 2020 Register
Silicon Valley
EMC & ECC

EMC
December 8, 2020
8:00 am - 5:00 pm

ECC
December 9, 2020
8:00 am - 3:30 pm

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
December 8 - 9, 2020 Express Interest
Chicago
EMC & ECC

EMC
December 15, 2020
8:00 am - 5:00 pm

ECC
December 16, 2020
8:00 am - 3:30 pm

Crowne Plaza Chicago Northbrook
2875 North Milwaukee Avenue
Northbrook, IL 60062
847.298.2525
Crowne Plaza Chicago Northbrook Website

EMC Price
USD $1,100.00
ECC Price
USD $1,100.00
Attend both EMC & ECC
USD $1,800.00
December 15 - 16, 2020 Register

Agenda

8:00 Welcome & Purpose - We welcome the group and state our purpose: learning and practicing Effective Communicator Behaviors.
8:05 Agenda & Ground Rules - Review the detailed agenda, and interactively agree on ground rules for the day.
8:15 Introductions - All attendees will prepare and a present a 30-second introduction of themselves using, in part, their DiSC profile information. You will need a copy of your DiSC profile to complete the introduction.
8:30 DiSC Overview - A basic overview of the technology/data and terminology of the DiSC behavioral profile. This training is not “about DiSC” - but DiSC gives us a shared vocabulary to use.
9:45 Break
9:55 Communication Behaviors - How people with different DiSC profiles communicate differently, based on behaviors. We will look at a few key pages of your DiSC profile.
11:00 Break
11:10 Observe Practice - Practice observing another person, multiple times, to learn how to see and hear behaviors.
11:40 Lunch & Email Communication Practice - How people with different DiSC profiles communicate using email, followed by practice determining the profile of an email’s author, and how to respond.
12:40 Analyze Practice - Practice observing and analyzing another person’s behavioral patterns and tendencies, multiple times, to learn how to see and hear behaviors.
2:00 Break
2:10 Tailor Practice - Each attendee will be tested on their ability to observe and analyze, and then tailor their own behavior to approximate someone with whom they’re having a conversation.
3:30 Close