Part 3 of our guidance on how to guide or help a direct when feedback doesn't work and coaching isn't necessary.

The Manager Tools Feedback Model works great to address potential problems when they're small. And we have ways of addressing bigger problems. But what about when a direct gets 2-3 instances of feedback and still seems to be struggling? How can we help them when they need just a little help?

This Cast Answers These Questions

  • What do I do when a direct doesn't know how to make a change?
  • How can I help a direct who needs more than feedback but less than coaching?
  • How can I give simple guidance to directs without it becoming a coaching process?

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