Communication

You guys are awesome! Seriously- you changed my life. Thank you.
J. Milhans
Hands-on practical approach to identifying communication styles
Jake Scott
Back in the office today, I proved that I REALLY learned the DISC information this time! I have tried to digest it before, but my addled brain would spit it out every time. I will no longer have to pleasantly nod and concentrate on making my face looks as though I know what the other directors are talking about when they get into their DISCussions.
Kelli Jordan
Back in the office today, I proved that I REALLY learned the DISC information this time! I have tried to digest it before, but my addled brain would spit it out every time. I will no longer have to pleasantly nod and concentrate on making my face looks as though I know what the other directors are talking about when they get into their DISCussions.
Kelli Jordan
Wicked awesome. This is something that is so useful and cant be learned from a book
Dustin Burke
Before this course in Sydney I was not getting on with my boss and we were losing time and money through what appeared to be stubbornness, however now I know it wasn't stubbornness and we are getting on great. Job Done!
Chris Barnes
I was frustrated, confused and had no idea how to improve the situation. I was desperately trying to find a new job, but wasn't having any luck. I felt trapped and hopeless.
Joy

In Person Effective Communicator Training for Organizations

Let's Talk About How We Can Help

Contact Us

$20,000 for up to 30 people - rates vary outside the US

 

Every Professional Productive®

What

Learning how to observe and analyze others behaviors in order to communicate with them more effectively. Whether that communication is in person, virtually, or over email. Learning how to tailor communications to the listener in order to craft messaging that will resonate with the audience.

View the Agenda

Why

Because communication is what the listener does. To be most effective, we need to communicate in a way that makes the most sense to the other person in order to achieve a positive outcome.

How

Each attendee receives a DISC Behavioral Assessment which will be filled out prior to the training. Followed by a 7.5 hour day of highly interactive delivery with an emphasis on practice.

Post Training Support

Post-training support by the presenter and client team to reinforce the concepts covered during the training.

When

One day from 8:00-3:30 at your location for up to 30 participants. We keep the group size small so that your team will get personalized attention, guidance and feedback during the practice.

Agenda

8:00 Welcome & Purpose
8:05 Agenda & Ground Rules
8:15 Introductions
8:30 DISC Overview
9:45 Break
9:55 Communication Behaviors
11:00 Break
11:10 Observe Practice
11:40 Lunch & Email Communications Practice
12:40 Analyze Practice
2:00 Break
2:10 Tailor Practice
3:30 Close
To say that Manager Tools has made a difference in our organization is an understatement. Not only has Manager Tools shown us that there is a better way, Manager Tools has made it possible to achieve that better way. Our business results reflect those achievements, our customer satisfaction ratings now rival industry leaders like Apple and Zappos and when I look around the office, I see one of the best teams I have ever worked with.
Ross Rader, Tucows, Inc.
Understanding communication behavior and how adjusting one’s approach to become more effective has been priceless!  Relationships within teams, with senior management and relationships around the organization has improved tremendously. Manager Tools is different than any other…classes we’ve taken, in that they provide the specific tools to demonstrate the skills that one learns. This is powerful, paradigm-shifting stuff.
Tiphanie Combre and Charlisa Calloway, ADP

Effective Communicator Conference

What is it?

From Mark Horstman, Co-founder:

"You don't realise how much your communication style is a deeply ingrained habit. 75% of the time at work your natural style actually gets in your way. We're going to teach you to see other styles, and change your own. It'll be hard, because you'll be uncomfortable, but you'll be amazed at how well it works. This is the best training I've ever created about the most important thing I ever learned in my professional life."

 

View the Agenda

 

Investment: $1300*

Attend the Effective Communicator Conference and get the Effective Manager Conference for only $800.*

Special Pricing: We are pleased to offer a special rate for those who are using their personal funds to attend. If your company or organization is not paying or reimbursing your registration fee, your rate will be discounted. To register at this special rate, please send us an email at [email protected] and we'll be happy to assist.

* For conferences located outside of the United States, pricing may vary.

What To Tell Your Boss

We have created three datasheets to assist you with getting budget approval for the conference registration fee.

Please feel free to download, print or forward this information.

We look forward to meeting you at a future conference soon.

 

Find a Conference Near You

**All prices USD unless otherwise specified.

Conference Calendar

**All prices USD unless otherwise specified.

Location Date
Virtual EMC
Virtual EMC: One On Ones - December 01 10:00 AM EST
Virtual EMC: Feedback - December 02 10:00 AM EST
Virtual EMC: Coaching - December 03 10:00 AM EST
Virtual EMC: Delegation - December 04 10:00 AM EST

Includes four sessions, ranging in length (from 1.5 to 2.5 hours), delivered virtually over Zoom. Sessions consist of both content and practice with recordings of missed sessions provided to absentees.

Price
Virtual EMC
$ 1100
December 1 - 4
Silicon Valley
EMC & ECC & ESMC
EMC
December 2, 2025
8:00 am - 5:00 pm
ECC
December 3, 2025
8:00 am - 3:30 pm
ESMC
December 4, 2025
8:00 am - 4:30 pm
Residence Inn San Jose Cupertino
19429 Stevens Creek Blvd
Cupertino, CA 95014
(408) 777-0188
Residence Inn San Jose Cupertino Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
ESMC Price
$ 1300 USD
Attend both EMC & ESMC
$ 2100 USD
Attend both ECC & ESMC
$ 2100 USD
Attend EMC & ECC & ESMC
$ 3400 USD
December 2 Register
Virtual ECC
Virtual ECC - December 15 10:00 AM EST

Includes one, 4.5-hour session, delivered virtually over Zoom. Attendees will do additional practice by way of video submission afterward. Each attendee will receive an MTDISC profile for identifying their individual communication style.

Price
Virtual ECC
$ 650
December 15
Austin
EMC & ECC
EMC
December 16, 2025
8:00 am - 5:00 pm
ECC
December 17, 2025
8:00 am - 3:30 pm
Hilton Austin Airport
9515 Hotel Drive
Austin, TX 78719
512-385-6767
Hilton Austin Airport Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
December 16 Register
Virtual EMC
Virtual EMC: One On Ones - January 13 10:00 AM EST
Virtual EMC: Feedback - January 14 10:00 AM EST
Virtual EMC: Coaching - January 20 10:00 AM EST
Virtual EMC: Delegation - January 21 10:00 AM EST

Includes four sessions, ranging in length (from 1.5 to 2.5 hours), delivered virtually over Zoom. Sessions consist of both content and practice with recordings of missed sessions provided to absentees.

Price
Virtual EMC
$ 1100
January 13 - 21, 2026
Seattle
EMC & ECC
EMC
January 20, 2026
8:00 am - 5:00 pm
ECC
January 21, 2026
8:00 am - 3:30 pm
Seattle Airport Marriott
3201 South 176th Street
Seattle, WA 98188
206-241-2000
Seattle Airport Marriott Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
January 20, 2026 Register
Virtual EHMC
Virtual EHMC Session 1 - January 22 10:00 AM EST
Virtual EHMC Session 2 - January 23 10:00 AM EST

Includes two, 3.5-hour sessions, delivered virtually over Zoom. Sessions will consist of both content and practice. Each attendee will be given access to our Interview Creation Tool and Onboarding Checklist for use with future hires.

Price
Virtual EHMC
$ 900
January 22 - 23, 2026
Ottawa, ON
EMC & ECC
EMC
February 3, 2026
8:00 am - 5:00 pm
ECC
February 4, 2026
8:00 am - 3:30 pm
Courtyard by Marriott Ottawa East
200 Coventry Rd,
Ottawa, ON K1K 4S3
613-741-9862
Courtyard by Marriott Ottawa East Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
February 3, 2026 Register
Virtual EMC
Virtual EMC: One On Ones - February 09 1:00 PM EST
Virtual EMC: Feedback - February 10 1:00 PM EST
Virtual EMC: Coaching - February 11 1:00 PM EST
Virtual EMC: Delegation - February 12 1:00 PM EST

Includes four sessions, ranging in length (from 1.5 to 2.5 hours), delivered virtually over Zoom. Sessions consist of both content and practice with recordings of missed sessions provided to absentees.

Price
Virtual EMC
$ 1100
February 9 - 12, 2026
Washington, DC
EMC & ECC
EMC
February 10, 2026
8:00 am - 5:00 pm
ECC
February 11, 2026
8:00 am - 3:30 pm
Embassy Suites by Hilton Dulles North Loudoun
44610 Waxpool Road
Ashburn, VA 20147
703.723.5300
Embassy Suites by Hilton Dulles North Loudoun Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
February 10, 2026 Register
Virtual ECC
Virtual ECC - February 17 1:00 PM EST

Includes one, 4.5-hour session, delivered virtually over Zoom. Attendees will do additional practice by way of video submission afterward. Each attendee will receive an MTDISC profile for identifying their individual communication style.

Price
Virtual ECC
$ 650
February 17, 2026
Chicago
EMC & ECC
EMC
February 24, 2026
8:00 am - 5:00 pm
ECC
February 25, 2026
8:00 am - 3:30 pm
Renaissance Chicago Glenview Suites Hotel
1400 Milwaukee Avenue
Glenview, IL 60025
1-847-803-9800
Renaissance Chicago Glenview Suites Hotel Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
February 24, 2026 Register
Virtual ESMC
Team One - February 24 8:00 PM EST
Organizational Management - February 25 8:00 PM EST
Executive Systems - February 26 8:00 PM EST

Includes three sessions, ranging from 2 - 2.5 hours long, delivered virtually over Zoom. A recording of missed sessions will be provided to attendees. 

Price
Virtual ESMC
$ 1100
February 24 - 26, 2026
Tampa
EMC & ECC
EMC
March 3, 2026
8:00 am - 5:00 pm
ECC
March 4, 2026
8:00 am - 3:30 pm
Marriott Tampa Westshore
1001 N Westshore Boulevard
Tampa, FL 33607
813-287-2555
Marriott Tampa Westshore Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
March 3, 2026 Register
Virtual EMC
Virtual EMC: One On Ones - March 09 10:00 AM EDT
Virtual EMC: Feedback - March 10 10:00 AM EDT
Virtual EMC: Coaching - March 16 10:00 AM EDT
Virtual EMC: Delegation - March 17 10:00 AM EDT

Includes four sessions, ranging in length (from 1.5 to 2.5 hours), delivered virtually over Zoom. Sessions consist of both content and practice with recordings of missed sessions provided to absentees.

Price
Virtual EMC
$ 1100
March 9 - 17, 2026
Austin
EMC & ECC & ESMC
EMC
March 10, 2026
8:00 am - 5:00 pm
ECC
March 11, 2026
8:00 am - 3:30 pm
ESMC
March 12, 2026
8:00 am - 4:30 pm
Hilton Austin Airport
9515 Hotel Drive
Austin, TX 78719
512-385-6767
Hilton Austin Airport Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
ESMC Price
$ 1300 USD
Attend both EMC & ESMC
$ 2100 USD
Attend both ECC & ESMC
$ 2100 USD
Attend EMC & ECC & ESMC
$ 3400 USD
March 10, 2026 Register
Atlanta
EMC & ECC
EMC
March 17, 2026
8:00 am - 5:00 pm
ECC
March 18, 2026
8:00 am - 3:30 pm
DoubleTree by Hilton Hotel Atlanta - Roswell
1075 Holcomb Bridge Road
Rosewell, GA 30076
770-992-9600
DoubleTree by Hilton Hotel Atlanta - Roswell Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
March 17, 2026 Register
Virtual ERM
Virtual ERM - March 18 10:00 AM EDT

Includes one, 3-hour session, delivered virtually over Zoom.

Price
Virtual ERM
$ 495
March 18, 2026
Silicon Valley
EMC & ECC & EHMC
EHMC
March 31, 2026
8:00 am - 3:30 pm
EMC
April 1, 2026
8:00 am - 5:00 pm
ECC
April 2, 2026
8:00 am - 3:30 pm
Residence Inn San Jose Cupertino
19429 Stevens Creek Blvd
Cupertino, CA 95014
(408) 777-0188
Residence Inn San Jose Cupertino Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
EHMC Price
$ 1300 USD
Attend both EHMC & EMC
$ 2100 USD
Attend both EHMC & ECC
$ 2100 USD
Attend EHMC & EMC & ECC
$ 3400 USD
March 31, 2026 Register
Virtual ECC
Virtual ECC - April 09 10:00 AM EDT

Includes one, 4.5-hour session, delivered virtually over Zoom. Attendees will do additional practice by way of video submission afterward. Each attendee will receive an MTDISC profile for identifying their individual communication style.

Price
Virtual ECC
$ 650
April 9, 2026
Melbourne, AU
EMC & ECC
EMC
April 14, 2026
8:00 am - 5:00 pm
ECC
April 15, 2026
8:00 am - 3:30 pm
Melbourne Marriott Hotel
Corner Exhibition & Lonsdale St
Melbourne, VIC 3000
+61 (3) 9660 1176
Melbourne Marriott Hotel Website
EMC Price
A$ 2300 AUD
ECC Price
A$ 2300 AUD
Attend both EMC & ECC
A$ 3525 AUD
April 14, 2026 Register
Virtual EMC
Virtual EMC: One On Ones - April 14 1:00 PM EDT
Virtual EMC: Feedback - April 15 1:00 PM EDT
Virtual EMC: Coaching - April 16 1:00 PM EDT
Virtual EMC: Delegation - April 17 1:00 PM EDT

Includes four sessions, ranging in length (from 1.5 to 2.5 hours), delivered virtually over Zoom. Sessions consist of both content and practice with recordings of missed sessions provided to absentees.

Price
Virtual EMC
$ 1100
April 14 - 17, 2026
Philadelphia
EMC & ECC
EMC
April 28, 2026
8:00 am - 5:00 pm
ECC
April 29, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
April 28, 2026 Express Interest
Boston
EMC & ECC
EMC
May 5, 2026
8:00 am - 5:00 pm
ECC
May 6, 2026
8:00 am - 3:30 pm
Wyndham Boston Beacon Hill
5 Blossom St, Boston, MA 02114
Boston, MA 02114
(617) 742-7630
Wyndham Boston Beacon Hill Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
May 5, 2026 Register
Vancouver, BC
EMC & ECC
EMC
May 12, 2026
8:00 am - 5:00 pm
ECC
May 13, 2026
8:00 am - 3:30 pm
Sandman Hotel Vancouver Downtown
180 West Georgia
Vancouver, BC V6B 4P4
604-681-2211
Sandman Hotel Vancouver Downtown Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
May 12, 2026 Register
San Diego
EMC & ECC
EMC
May 19, 2026
8:00 am - 5:00 pm
ECC
May 20, 2026
8:00 am - 3:30 pm
Courtyard San Diego Mission Valley/Hotel Circle
595 Hotel Circle South
San Diego, CA 92108
619-291-5720
Courtyard San Diego Mission Valley/Hotel Circle Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
May 19, 2026 Register
Chicago
EMC & ECC & ESMC
EMC
June 2, 2026
8:00 am - 5:00 pm
ECC
June 3, 2026
8:00 am - 3:30 pm
ESMC
June 4, 2026
8:00 am - 4:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
ESMC Price
$ 1300 USD
Attend both EMC & ESMC
$ 2100 USD
Attend both ECC & ESMC
$ 2100 USD
Attend EMC & ECC & ESMC
$ 3400 USD
June 2, 2026 Express Interest
Virtual ECC
Virtual ECC - June 11 1:00 PM EDT

Includes one, 4.5-hour session, delivered virtually over Zoom. Attendees will do additional practice by way of video submission afterward. Each attendee will receive an MTDISC profile for identifying their individual communication style.

Price
Virtual ECC
$ 650
June 11, 2026
Washington, DC
EMC & ECC & EHMC
EHMC
June 16, 2026
8:00 am - 3:30 pm
EMC
June 17, 2026
8:00 am - 5:00 pm
ECC
June 18, 2026
8:00 am - 3:30 pm
Embassy Suites by Hilton Dulles North Loudoun
44610 Waxpool Road
Ashburn, VA 20147
703.723.5300
Embassy Suites by Hilton Dulles North Loudoun Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
EHMC Price
$ 1300 USD
Attend both EHMC & EMC
$ 2100 USD
Attend both EHMC & ECC
$ 2100 USD
Attend EHMC & EMC & ECC
$ 3400 USD
June 16, 2026 Register
Toronto, ON
EMC & ECC
EMC
June 22, 2026
8:00 am - 5:00 pm
ECC
June 23, 2026
8:00 am - 3:30 pm
Hampton Inn by Hilton, Toronto Airport Corporate Centre
5515 Eglinton Avenue West
Toronto, ON M9C 5K5
416-646-3000
Hampton Inn by Hilton, Toronto Airport Corporate Centre Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
June 22, 2026 Register
Raleigh-Durham
EMC & ECC
EMC
July 7, 2026
8:00 am - 5:00 pm
ECC
July 8, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
July 7, 2026 Express Interest
Jersey City
EMC & ECC
EMC
July 21, 2026
8:00 am - 5:00 pm
ECC
July 22, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
July 21, 2026 Express Interest
Denver
EMC & ECC
EMC
July 28, 2026
8:00 am - 5:00 pm
ECC
July 29, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
July 28, 2026 Express Interest
Austin
EMC & ECC
EMC
August 4, 2026
8:00 am - 5:00 pm
ECC
August 5, 2026
8:00 am - 3:30 pm
Hilton Austin Airport
9515 Hotel Drive
Austin, TX 78719
512-385-6767
Hilton Austin Airport Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
August 4, 2026 Register
Los Angeles
EMC & ECC
EMC
August 11, 2026
8:00 am - 5:00 pm
ECC
August 12, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
August 11, 2026 Express Interest
Minneapolis
EMC & ECC
EMC
August 25, 2026
8:00 am - 5:00 pm
ECC
August 26, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
August 25, 2026 Express Interest
Ottawa, ON
EMC & ECC & EHMC
EHMC
September 15, 2026
8:00 am - 3:30 pm
EMC
September 16, 2026
8:00 am - 5:00 pm
ECC
September 17, 2026
8:00 am - 3:30 pm
Courtyard by Marriott Ottawa East
200 Coventry Rd,
Ottawa, ON K1K 4S3
613-741-9862
Courtyard by Marriott Ottawa East Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
EHMC Price
$ 1300 USD
Attend both EHMC & EMC
$ 2100 USD
Attend both EHMC & ECC
$ 2100 USD
Attend EHMC & EMC & ECC
$ 3400 USD
September 15, 2026 Register
Silicon Valley
EMC & ECC
EMC
September 22, 2026
8:00 am - 5:00 pm
ECC
September 23, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 1750 USD
September 22, 2026 Express Interest
Atlanta
EMC & ECC
EMC
September 29, 2026
8:00 am - 5:00 pm
ECC
September 30, 2026
8:00 am - 3:30 pm
DoubleTree by Hilton Hotel Atlanta - Roswell
1075 Holcomb Bridge Road
Roswell, GA 30076
770-992-9600
DoubleTree by Hilton Hotel Atlanta - Roswell Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
September 29, 2026 Register
Los Angeles
TMC
TMC
October 6 - 7, 2026
8:00 am - 5:00 pm
Sheraton Gateway Los Angeles
6101 West Century Boulevard
Los Angeles, CA 90045
310-642-1111
Sheraton Gateway Los Angeles Website
Price
$ 3000 USD
October 6, 2026 Register
Virtual ECC
Virtual ECC - October 15 1:00 PM EDT

Includes one, 4.5-hour session, delivered virtually over Zoom. Attendees will do additional practice by way of video submission afterward. Each attendee will receive an MTDISC profile for identifying their individual communication style.

Price
Virtual ECC
$ 650
October 15, 2026
London, UK
EMC & ECC & ESMC
EMC
October 20, 2026
8:00 am - 5:00 pm
ECC
October 21, 2026
8:00 am - 3:30 pm
ESMC
October 22, 2026
8:00 am - 4:30 pm
EMC Price
£ 1142 GBP
ECC Price
£ 1142 GBP
Attend both EMC & ECC
£ 1750 GBP
ESMC Price
£ 1142 GBP
Attend both EMC & ESMC
£ 1750 GBP
Attend both ECC & ESMC
£ 1750 GBP
Attend EMC & ECC & ESMC
£ 2740 GBP
October 20, 2026 Express Interest
Portland
EMC & ECC
EMC
October 27, 2026
8:00 am - 5:00 pm
ECC
October 28, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
October 27, 2026 Express Interest
Chicago
EMC & ECC
EMC
November 3, 2026
8:00 am - 5:00 pm
ECC
November 4, 2026
8:00 am - 3:30 pm
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
November 3, 2026 Express Interest
Boston
EMC & ECC
EMC
November 17, 2026
8:00 am - 5:00 pm
ECC
November 18, 2026
8:00 am - 3:30 pm
Wyndham Boston Beacon Hill
5 Blossom St, Boston, MA 02114
Boston, MA 02114
(617) 742-7630
Wyndham Boston Beacon Hill Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
November 17, 2026 Register
Washington, DC
EMC & ECC
EMC
December 1, 2026
8:00 am - 5:00 pm
ECC
December 2, 2026
8:00 am - 3:30 pm
Embassy Suites by Hilton Dulles North Loudoun
44610 Waxpool Road
Ashburn, VA 20147
703.723.5300
Embassy Suites by Hilton Dulles North Loudoun Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
December 1, 2026 Register
Austin
EMC & ECC
EMC
December 8, 2026
8:00 am - 5:00 pm
ECC
December 9, 2026
8:00 am - 3:30 pm
Hilton Austin Airport
9515 Hotel Drive
Austin, TX 78719
512-385-6767
Hilton Austin Airport Website
EMC Price
$ 1300 USD
ECC Price
$ 1300 USD
Attend both EMC & ECC
$ 2100 USD
December 8, 2026 Register

Agenda

8:00 Welcome & Purpose - We welcome the group and state our purpose: learning and practicing Effective Communicator Behaviors.
8:05 Agenda & Ground Rules - Review the detailed agenda, and interactively agree on ground rules for the day.
8:15 Introductions - All attendees will prepare and a present a 30-second introduction of themselves using, in part, their DISC profile information. You will need a copy of your DISC profile to complete the introduction.
8:30 DISC Overview - A basic overview of the technology/data and terminology of the DISC behavioral profile. This training is not “about DISC” - but DISC gives us a shared vocabulary to use.
9:45 Break
9:55 Communication Behaviors - How people with different DISC profiles communicate differently, based on behaviors. We will look at a few key pages of your MTDISC profile.
11:00 Break
11:10 Observe Practice - Practice observing another person, multiple times, to learn how to see and hear behaviors.
11:40 Lunch & Email Communication Practice - How people with different DISC profiles communicate using email, followed by practice determining the profile of an email’s author, and how to respond.
12:40 Analyze Practice - Practice observing and analyzing another person’s behavioral patterns and tendencies, multiple times, to learn how to see and hear behaviors.
2:00 Break
2:10 Tailor Practice - Each attendee will be tested on their ability to observe and analyze, and then tailor their own behavior to approximate someone with whom they’re having a conversation.
3:30 Close