Is there a proper way of wield intentional, controlled anger in the workplace?
The best analogy I can think of is a military drill instructor who calibrates his shouting to an exact level. How do I learn to do that? Is there a term of art for it?
Ever since I got my start as a manager in my mid-20s, I’ve managed to keep unusually good control over my temper. I maintained my bearing in situations where most of my peers allowed impatience or fear to override their good judgment.
My insistence on “staying cool” sometimes meant that I got stepped on, taken advantage of, and snookered. Infrequently, a series of problems would escalate until I did explode with rage – so I tried even harder to stay calm under pressure.
Yesterday I had a flash of insight in my role as co-chair of a hobby organization that I facilitate. Because one of the members is so terrified of getting yelled at by the other chairman – which increases my burden when he brings – that I would force myself to display controlled amounts of anger if necessary.
It also seems like a powerful new tool for my managerial utility belt, but I have no finesse at using it. The information is hard to search for online, because the only results I get are for “anger management”.