Submitted by willire on
I have 7 direct reports that are in 6 diffrent states. I'm having trouble with providing daily feedback to them when I don't see or talk with them daily. During field rides with them each month, I give lots of feedback on things I observe in the sales calls. How do I go about increasing feedback on a daily basis when I am not observing behaviors on a daily basis. What do I say?
I feel your pain! I've led
I feel your pain! I've led some remote teams in other contexts, and my current workplace has a mix of local and remote members on my team. Feedback is hard, feedback for directs with whom I have limited face time is much harder.
Here are some things that have been helpful to me, YMMV...I'd be interested to learn if you've figured out anything new since you posted this, too.
I'm still figuring this all out. Let me know if you've found anything I've missed!
I'm having a call with my
I'm having a call with my directs (i'm a manager of managers) every day, but I've been trying out also giving them feedback in written form by just following the same formula. Just to keep it coming and consistent.
Example from just now:
"Hi Bob, can I give you some feedback?
When you have all the data points like this, it really helps us out. Thanks!
When you send the data on time, it helps my boss be prepared for her high-level meeting and argue our needs better. Thanks!"
As you can see this is kind of the event-based feedback model as it concerns one event (the direct sending some stats my boss requested), but contains multiple instances of feedback.
I'd love your input.