Sever will not accept username/password when using iTunes 10

Submitted by Douglas Helm
in
General Questions and Comments

Up until last Monday (October 11th) I was able to get the Manager Tools password protected podcast. Since then the sever has been rejecting my username/password.

I changed my password on the site to make sure I was using the right information and was able to log in and out successfully. I am not able, however, to obtaint eh most recent podcast from iTunes.

Any advice would eb appreciated.

Doug

Submitted by Sean Latham on Friday October 22nd, 2010 10:46 am

I have the same issue, since iTunes 10 I have not been able to get my username/password to work for the Manager Tools (members-only feed)
Username / Password will still work here though,
Could this be possibly an iTunes issue?

Submitted by Michael Auzenne on Friday October 22nd, 2010 12:25 pm

Doug/Slatham,

I reset your accounts ... you should be good to go now.

Obviously, we have an issue somewhere causing the issue. I'll have someone look into it.

Sorry for the troubles!

Mike

Submitted by Douglas Helm on Saturday October 23rd, 2010 10:52 am

Thank you, just tested the it now and the podcast downloaded fine.
Doug
The impossible is only the untried.

Submitted by Carlo Leonessa on Sunday October 24th, 2010 8:03 pm

Hi Mike,
Not letting me log on as well. Appreciate an account reset when you or delegate has the chance.
Carlo
DiSC: 7116

Submitted by David Blanke on Monday October 25th, 2010 7:26 am

Also happening for me after upgrade to 10. Glad to find this post. 
Would you reset mine as well?
Thanks,

Submitted by Joseph Boughan on Monday October 25th, 2010 9:35 am

 Hi Mike,
I have the same problem.  The website will not accept my login through Itunes.   I would also appreciate an account reset when you have a chance.
Thanks & Regards,
Joe

Submitted by Sperry Brown on Monday October 25th, 2010 10:56 am

Mike,
The website will not accept my login through Itunes.   I would also appreciate an account reset when you have a chance.  I have also tried to get in contact with customer service without any luck.  I have an additional unrelated question if you or a delegate could contact me.
Thanks,
Sperry

Submitted by Michael Auzenne on Monday October 25th, 2010 6:03 pm

Everyone's has been reset. Please let me know if that didn't do it for you.

Mike

Submitted by Dan Swingle on Sunday October 20th, 2013 6:17 pm

My manager tools feed password is accepted in iTunes.  However the Career tools feed is not.  Thanks for all you do, Dan