Hello - MSN is used at my work. A lot of people, of course use it just for chatting with one another, but it can sometimes be useful for flagging up to someone's screen for an instant hit/ response.
However, I worry that I use it too much and that it might encourage the wrong sort of communication.
Does anyone have a view on this? Is it better, sometimes, to be a bit more remote as a manager or is instant communication a good thing?
I'd be very interested in your advice.