I'm a Casino Surveillance manager and business student from Vancouver, Canada.
I've had my position for four months now and was lucky enough to find MT shortly before my promotion. As a first-time manager I've found countless gems in the podcasts, especially ones related to the move from individual contributor to manager.
As many young managers do, I came into the position with a pile of new ideas that I was eager to implement immediately. In retrospect, I somewhat arrogantly believed that I could make immediate drastic improvements to the department.
I (and my directs) owe a massive debt of gratitude to M&M as well as the forum posters for unwittingly guiding me through my transition and helping me to move like a glacier, thereby affecting effective and sustainable growth.
I am now extremely optimistic about the future and can't wait to see what challenges the next week brings as well as the recommendations the next podcast offers.
I look forward to picking your brains and offering whatever insights I have on this forum.