I'm about to recruit an entry level IT Support person - initially they'll be doing admin stuff and moving on to 1st level support call resolution ASAP.
It's a very responsible job, though a way into IT Support, as the initial duties will include administering the backups and checking the AV on the servers, so I need to get the right candidate from the off.
Sadly my current report was not up to it, and I'd just started the last stage coaching in the hopes she could improve, but she's resigned so in some ways saved me some grief (or maybe success?). I didn't recruit her, but this is my chance to get the person I need.
I'll be listening to the relevant casts this week, but all advice on entry level recruitment is very welcome as this is my first management post.
As I've not been on the internal HR interviewing course (I've only been with the company since June), I'm not allowed to interview alone - have to have an HR babysitter, but I'd really love to have some MT Forum feedback.