I've applied to be one of three managers of a department and while there's obviously no guarantee of an interview I'd like to run something by everyone because I'm sure someone will have come across this.
The department is fairly small but since it is a QC department the work there is very critical. Ninety percent of the staff are members of a union and their wages are negotiated by the union annually with no performance measure taken into account for this. They also work shifts and as such earn substantially more than their managers.
Talking to my current boss, who used to be in the position, the recurring problem is how to motivate these members of staff to do more to develop themselves. We have some mandatory training courses every year (around compliance and health and safety) and nothing much else is taken up beyond that. Sure, as the saying goes, you can lead a horse to water and all that but am I being naive in thinking they should want to develop.
This is one of many problems that I think the department has but in my opinion the lack of motivation to develop at all is the root cause behind most of it. I may obviously be way off base here.
Hope I've not rambled too much, it's almost past my bedtime.