I have read the book "First, Break All the Rules: What the World's Greatest Managers Do Differently" and following the suggestions,
I sent the 6 most important survey questions to my directs.
Overall, I got quite a high score for all the questions (thanks to manager tools.... :lol: ) , except this -
[b][i]In the last seven days, have I received recognition or praise for good work?[/i][/b]
First of all, don't you think 7 days are too short? Why not a month?
Anyway, I found that I am really lacking on this. There are several reasons that I think why:
1. I usually give feedback or praises during my O3 but I have O3 with all the team leaders every week and the rest, I have with them only once a month. This is because I have almost 17 directs and I am caught up with other responsibilities.
(I wonder also if I can ask my team leaders to have O3 with the rest of the ppl weekly or bi-weekly)
2. What determine whether a recognition or praise should be given to my directs? Let's say they have completed their works on time, but the quality is not really that fantastic . Sometimes, the quality is good, but there has been a lot of delay. Do these call for a recognition or praise?
How do I give recognition and praise in this situation even though I think they still need to improve a lot?
I do think they want to hear something nice from me, even though the output is jsut mediocre but they have put a lot of efforts on it.
3. Sometimes when the work is done, I do not really have time to review the quality of the works. So, in this case, I cannot really give the praise or recognition that soon.
4. I really haven't get familiar with giving praises and recognitions openly. Sometimes, I also scared of praising another directs in front of others and make the others feel like "wow, what about me? I have done the same amount of job. Why i do not get the same recognition?"
Well well well, let's just conclude I suck at giving praise and recognition.
Hope to hear recommendation and examples from you guys. Thanks!
Really hope there is a podcast on this...** wink wink **