All of our guidance on how to interview and hire.  How to screen resumes, phone interview, plan an interviewing day, conduct interviews, create and ask questions, and make decisions.  Hiring is the most important long-term contribution a manager makes to her organization.

Listen to Mark's introduction to the feed here:

Effective Hiring: Set the Bar High! (Hall Of Fame Guidance)
This cast shares our most important principle in The Manager Tools Effective Hiring Process: Set the Bar HIGH. We believe that the biggest invisible organizational personnel failing is hiring poorly. It's that simple: the vast majority of companies do a terrible job - compared to what they COULD DO EASILY - in hiring the right [...]
How To Respond To A Departure - Chapter One - Don't Hire
You DON'T have to hire immediately when you have an opening. The strategic-thinking Effective Manager considers other options first. That's what your CEO wants you to do.
My Direct is Resigning Chapter 1 - Never Counter Offer - Part 1 (Hall Of Fame Guidance)
Never make a counter-offer to an employee who has a competing offer.
My Direct is Resigning Chapter 1 - Never Counter Offer - Part 2 (Hall Of Fame Guidance)
Never make a counter-offer to an employee who has a competing offer.
My Direct is Resigning Chapter 1 - Never Counter Offer - Part 3 (Hall Of Fame Guidance)
Never make a counter-offer to an employee who has a competing offer.
Performance Improvement Through Effective Hiring
If you've ever scrambled around at the last minute to prepare to interview someone, and then not felt good about the results, you're like a lot of other managers we know. For some reason, even though we have all been frustrated at times by team members who aren't as good as we want them to be, we STILL under-invest in the process which could improve the quality of our [...]
Quick and Dirty Interviews
Have you ever had to interview someone on short notice? Ever felt like you didn't know what to ask, or how to evaluate the answers? You're not alone. Unfortunately, what most managers do is “wing it”. And that's more than just ineffective - we think it's wrong. The danger of winging [...]
Writing a Job Description - Part 1
How to write a simple job description.
Writing a Job Description - Part 2
The conclusion of our series on how to write a simple job description.
Write A Job Advertisement - Part 1
This cast gives our guidance on how to write a job advertisement.
Write A Job Advertisement - Part 2
This cast concludes our guidance on how to write a job advertisement.
How To Scan A Resume - Part 1
Part 1 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.
How To Scan A Resume - Part 2
Part 2 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.
How To Scan A Resume - Part 3
Part 3 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.
How To Scan A Resume - Part 4
Part 4 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.
How To Scan A Resume - Part 5
Part 5 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.
How To Scan A Resume - Part 6
Part 6 of our guidance on how to scan a resume to decide whether or not to phone screen a job candidate.
Conduct Multiple Interviews, Chapter 1 - Part 1
This guidance describes how to interview candidates by conducting multiple interviews.
Conduct Multiple Interviews, Chapter 1 - Part 2
In this cast, we continue our conversation on how to interview candidates by conducting multiple interviews.
Conduct Multiple Interviews, Chapter 1 - Part 3
In this cast, we conclude our conversation on how to interview candidates by conducting multiple interviews.
Ordering Multiple Interviews - Part 1
Our recommendations for how to set up the order of interviews you conduct for a day of in-person interviews of a candidate. This guidance is part of our Effective Interviewer Series.
Ordering Multiple Interviews - Part 2
The conclusion of our recommendations for how to set up the order of interviews you conduct for a day of in-person interviews of a candidate.
How To Create A Simple Behavioral Interview Question
This cast describes how to create a simple behavioral interview question. We believe that behavioral interviewing is the best systemic form of interviewing evaluation a manager can use. There's nothing that even comes CLOSE. Sure, there are those who think testing is important, and we don't disagree. But we also think that a [...]
How To Do A Phone Screen Interview - Part 1
Part 1 of our guidance on phone screen interviews. Before you bring a hiring candidate for a full day of interviews, phone screen your potential candidates to narrow the field even further. Here's how.
How To Do A Phone Screen Interview - Part 2
Part 2 of our guidance on phone screen interviews. Before you bring a hiring candidate for a full day of interviews, phone screen your potential candidates to narrow the field even further. Here's how.
How To Do A Phone Screen Interview - Part 3
Part 3 of our guidance on phone screen interviews. Before you bring a hiring candidate for a full day of interviews, phone screen your potential candidates to narrow the field even further. Here's how.
How To Do A Phone Screen Interview - Part 4
Part 4 of our guidance on phone screen interviews. Before you bring a hiring candidate for a full day of interviews, phone screen your potential candidates to narrow the field even further. Here's how.
Effective Interviewer Series - Logistics Clarity
Our recommendations on how to communicate about logistics and schedules in advance of bringing a job candidate in for an interview. This cast is a public part of The Effective Interviewer Series of casts, which are a paid product.
No Panel Interviews
One of the biggest mistakes in interviewing candidates is using panel interviews. Here's why.
The First Rule Of Probing In An Interview
This guidance describes the most important to ask further questions about during an interview.
Forgive First Mistakes When Interviewing
Even though great interviewers are looking for reasons to say no doesn't mean they aren't forgiving of mistakes in interviews.
Taking Notes In Interviews - Chapter 1
This guidance recommends the best way to take notes during interviews.
How To Evaluate Answers To The Weakness Question - Part 1
Many managers ask the interview question, "What's your biggest weakness?" It's only a good question if you know how to evaluate the answer.
How To Evaluate Answers To The Weakness Question - Part 2
Many managers ask the interview question, "What's your biggest weakness?" It's only a good question if you know how to evaluate the answer.
How To Evaluate Answers To The Weakness Question - Part 3
Many managers ask the interview question, "What's your biggest weakness?" It's only a good question if you know how to evaluate the answer.
Ending A Bad Interview - Part 1
This guidance describes when and how to end an interview with a candidate you won't hire.
Ending A Bad Interview - Part 2
This guidance concludes our discussion on when and how to end an interview with a candidate you won't hire.
Smart Interviewing In A Downturn
This cast describes how to interview effectively during a downturn, particularly for difficult to fill positions. When you get to fill a position during a down market, it usually means it's a critical position, and/or one that's been open a long time. Because you're in a buyer's market, it's usually pretty easy to find a [...]
The Interview Results Capture Meeting (Hall Of Fame Guidance)
This cast explains how to capture interview results in a fast and simple meeting. One of the things we have learned over the years is that bad hiring is easy, and good hiring is hard. It's easy to hire someone who isn't going to work out – just do one interview, don't dig for details, [...]
Favorite Candidate Interview Preparation - Part 1
This cast describes how to increase the chances that you will get to hire your favorite candidate when he or she has to interview elsewhere in the organization.
Favorite Candidate Interview Preparation - Part 2
This cast concludes our conversation on how to increase the chances that you will get to hire your favorite candidate when he or she has to interview elsewhere in the organization.
Deciding Between Two Good Candidates
This cast describes how to decide between two good candidates in a hiring situation. We're NOT going to tell everyone who's trying to decide between two candidates whom they should pick. What we are going to do with this cast is tell you what factors are most effective in determining whom to hire, as well as walking you through a simple process for the decision.
How To Handle Two Viable Job Candidates
This cast describes what to do when a manager has two candidates for a job that meet the standard, but you can only offer one candidate.
Never Rank Candidates
Don't rank candidates as you are interviewing, individually or collectively. It biases the hiring process.
The Manager Tools Talent Scouting Averages
This cast describes a technique for measuring your team and/or organization's ability to recognize talent. Many managers mistakenly fail to connect the process of hiring with the later successes and failures of the organization. When someone doesn't work out, particularly if it's 3-5 years after they were hired, very few managers think that the problem [...]
Questions To Ask Candidate References - Part 1 (Hall Of Fame Guidance)
This guidance recommends what questions to ask of a job candidate’s references, if you progress to that stage.
Questions To Ask Candidate References - Part 2 (Hall Of Fame Guidance)
This guidance recommends what questions to ask of a job candidate’s references, if you progress to that stage.
How to Make a Job Offer - Part 1 (Hall Of Fame Guidance)
This cast explains a simple way to make a job offer to a candidate. If you're a manager, you've got people working for you. If you have people working for you, you're going to either lose some, or your team is going to grow. That creates an opening, which, if you're lucky, you'll get [...]
How to Make a Job Offer - Part 2 (Hall Of Fame Guidance)
During this cast, we complete our series on making a job offer to a candidate. If you haven't listened to last week's cast (part 1), please do so first!
How To Turn Down a Job Candidate - Part 1
There are effective and ineffective ways to notify a candidate you’ve interviewed that you won’t be offering them.
How to Turn Down a Job Candidate - Part 2
There are effective and ineffective ways to notify a candidate you’ve interviewed that you won’t be offering them.
You Did Not Demonstrate - Part 1 (Hall Of Fame Guidance)
This guidance explains how to share shortcomings in evaluations like reviews and interviews.
You Did Not Demonstrate - Part 2 (Hall Of Fame Guidance)
The conclusion of our guidance on how to share shortcomings in evaluations like reviews and interviews.
Onboarding Chapter 1 - The Basics - Part 1 (Hall Of Fame Guidance)
What to do once you make a candidate an offer to turn them into a great team member. Chapter 1 is the basics, why to have a process.
Onboarding Chapter 1 - The Basics - Part 2 (Hall Of Fame Guidance)
What to do once you make a candidate an offer to turn them into a great team member. Chapter 1 is the basics, why to have a process.
Onboarding Chapter 1 - The Basics - Part 3 (Hall Of Fame Guidance)
What to do once you make a candidate an offer to turn them into a great team member. Chapter 1 is the basics, why to have a process.
Onboarding Chapter 1 - The Basics - Part 4 - Q & A (Hall Of Fame Guidance)
Your questions, our answers on what to do once you make a candidate an offer to turn them into a great team member.
Onboarding Chapter 1 - The Basics - Part 5 - Q & A Continued (Hall Of Fame Guidance)
Your questions, our answers on what to do once you make a candidate an offer to turn them into a great team member.
The Manager Tools Onboarding Checklist - Part 1 (Hall Of Fame Guidance)
The Manager Tools Onboarding Checklist. Every task necessary to help a new hire become effective as quickly as possible.
The Manager Tools Onboarding Checklist - Part 2 (Hall Of Fame Guidance)
The Manager Tools Onboarding Checklist. Every task necessary to help a new hire become effective as quickly as possible.
First Meeting New Direct Series - Be Timely
This guidance continues our recommendations about topics to cover with new directs, encouraging them to be on time with themselves, their work, and their commitments.
First Meeting New Direct Series - Relationships Matter
New Directs need guidance on how to start on the right foot. We recommend a series of meetings in their first weeks, one of which makes clear: you have to create and maintain trusting relationships within the organization to succeed.
First Meeting New Direct Series - Tell The Truth - Part 1
We recommend spending time with each new member of your team encouraging them to tell the truth, and not be afraid of not knowing how to do something or the standard way of doing something in their new role.
First Meeting New Direct Series - Tell The Truth - Part 2
We recommend spending time with each new member of your team encouraging them to tell the truth, and not be afraid of not knowing how to do something or the standard way of doing something in their new role.
First Meeting With A New Direct - Ask Questions
This guidance continues our recommendations about topics to cover with new directs, encouraging them to ask questions about everything they don’t understand.
First Meeting With A New Direct - Results
When someone new joins your team, we recommend you communicate early about your key priorities.
New Direct - First Day Meeting
This guidance describes the first meeting a manager ought to have with a new team member.
Bench Development in a Downturn
This cast discusses a way to build your recruiting "bench" during market downturns.
Bench Evaluation Chapter 1: Probing
This guidance describes how to interview those colleagues on your bench...without interviewing them.
Boomerangs!
This cast describes how to increase your chances of re-hiring someone who has left your organization. They're called Boomerangs!
Hiring Interns
Our guidance on hiring interns.
Hiring “Overqualifieds” - Part 1
This guidance describes how – and why – to hire overqualified candidates.
Hiring “Overqualifieds” - Part 2
This cast continues our guidance on how – and why – to hire "overqualified" candidates.
Hiring “Overqualifieds” - Part 3
Part 3 of our guidance on how – and why – to hire "overqualified" candidates.
Hiring “Overqualifieds” - Part 4
The conclusion of our guidance on how – and why – to hire "overqualified" candidates.
Simple Interviewer Training - Part 1
Part 1 of our guidance on how to teach directs how to interview candidates for hiring.
Simple Interviewer Training - Part 2
Part 2 of our guidance on how to teach directs how to interview candidates for hiring.