Submitted by BlairL96 on
in
Forums
I learned this method of giving feedback from Manager Tools:
"When you did X, here's what happened.
next time, could you please do Y?"
What's the purpose of including the first sentence. why not just include the sentence about for next time?
It's about maintaining focus
It's about maintaining focus on behaviors. "When you did X" identifies the wrong behavior, "Next time could you please do Y" shows the correct behavior.