Short story: My boss told me to find a new job within the company for my admin or let her go. I’m agonizing over a new job description for her, but I keep coming back to these two sticking points.
1) She is the single High S/I in our company of 15. We are High D/C, and we tip toe around her communication needs and difficulty with deadlines and priorities.
2) For last year's "Submit new topics to the Customer Support FAQ" she supplied:
". . .I would like to suggest that each person take time to reflect on their communication as they currently practice and make a conscious effort that when we return from the holidays to improve their own behaviors. It will not only make for a better place to work, others will be better informed and have the capability to perform at a high level; which in turn will create more confidence in their job rolls. It is all in the way that a person is spoken to that will create a good place to work . . ." to which we all sighed heavily.
I can’t deny the value of having a diversified team, but I’m not sure that her personality is a good fit for my team or the company. She is a warm and friendly person in a group of people that are slightly cold and moderately friendly. She requires so much information and communication that the whole company now only uses “reply-to-all”. (Cause she asked so nicely “for communication” and none of us had the heart to tell her how crazy this was.) I don’t get a single email anymore directed to one recipient.
I’m wondering if spending all this time to make a round hole for my lone round peg in a sea of square pegs and holes is valuable?