I accepted a new role as Sr Manager and enherited a team of 9 directs of which 1 is a supervisor that theoretically looks over 6 technicians. I am a couple of weeks in assessing and learning about my team through O3, staff meetings and skip level meeting.
To make a long story short, one of my directs, the supervisor does not have the trust or respect of his team. I learned that the supervisor expectations are actually fullfilled by one of his directs and an engineer that is my direct... but on paper he is still responsible for his team and everything that comes with evaluating, feedback, coaching... In fact he cannot do his work because he is disconnected from his whole team and they do not let him be the supervisor. (its been going on for 2 years)
I would like to bounce ideas on how to deal with my supervisor. I plan on learning about the team, what their tasks are, what their perceived role is in the organization and eventually set the expectations and goals for each role in my team.
Then I will be able to measure if my supervisor ability to manage or his team's ability to be managed...
I wonder if there are some lessons learned from the community that you could share if you have been in a similar situation.