I have always been into good writing (I really like Style: Ten Steps in Clarity and Grace by Joseph Williamson) but was impressed by the Minto Pyramid Principle.
I have a question about a format that does not seem to be covered in this book. What about when you are trying to persuade someone to merely approve of something.
Lately, unfortunately, I've been writing a lot of letters to your health insurer because my wife's health has not been well. I've learned so much about how these companies work and how to get things done with them. But I'm having a hard time figuring out how to structure it with the Situation, Complication, Question, Answer format. For example, in requesting more physical therapy.
Situation: She's been having problems
Question: Does she need more physical therapy
But where do I put all the reasons why?
I guess that's my issue. If you have lots of background complications, where do you put it?
I'll admit, I am only in Chapter 8. I'll start Chapter 9 later tonight.