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Hello all- I have a direct report who is causing havoc in my team. She is great to me, nice, professional, and does a reasonably good job. 
Apparently to my directs and her teammates it's another story. Every time I am out of of the office I get a report this direct had an "episode" and yelled at someone, tore someoine down or has acted unprofessionally. This one is difficult to tackle because I have not been witness to the actual behavior. 
Based on the feedback I am getting not only from my team, but the rest of my building I have strong reason to believe them. I have also had a supplier complain about working with her. 
How do I start this conversation with this direct about her behavior while I am not in the office nor have witnessed it? 

pucciot's picture

If you heard from a trusted source that your direct was doing a great job, did lots of favors and was being very helpful, would you keep that a secret and refrain from giving Positive Feedback about that ?

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And Now put the same question to reports of negative behaviors ?

Third Party Negative Feedback - There is a 'Cast for that

https://www.manager-tools.com/2010/07/third-party-negative-feedback-how-...

 

Good Luck

TJPuccio