JThorogood's picture Submitted by JThorogood on
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Hi. I'm a Technical Support/Training manager for a software company located in San Diego. I was promoted(forced) into this position by my peers since they all thought I could do it better. After an initial clean up of our department, I can finally start managing.

I must say that this has been about the only site that has made "sense" to me. I knew our company was missing something when it came to the management/direct relationship. MT is helping me start something that I hope will catch on.

-Jeff

jhack's picture
Submitted by jhack on Tuesday October 9th, 2007 7:07 pm

Welcome, Jeff. Hope it catches on at your firm...

John

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Submitted by WillDuke on Tuesday October 9th, 2007 8:15 pm

Welcome Jeff. We all think it makes sense too. :)

Feel free to jump into the forums. It's safer to learn here than when your directs' careers are on the line.

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Submitted by tlhausmann on Tuesday October 9th, 2007 8:41 pm

[quote="FistCheese"]Hi. I'm a Technical Support/Training manager for a software company located in San Diego. I was promoted(forced) into this position by my peers since they all thought I could do it better. After an initial clean up of our department, I can finally start managing.[/quote]

Be prepared to work harder than you ever have before. Advice in the forums and the MT podcast series is transformational. I genuinely wish you the best of good fortune with your added responsibilities.

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Submitted by sholden on Saturday October 13th, 2007 2:03 am

Hello Jeff. Welcome to the forums. I am also in San Diego along with I think 3-4 other MT listeners. We should get a meet-up going soon. - Steve