Hello, my name is Andrew. I'm new to Manager Tools; I stumbled across the podcast probably 3 weeks ago and was really excited to listen through the Basics. I've been a manager for 4 years, and often still wonder what I'm doing and how I'm supposed to do it. I'm interested in rolling out the Trinity, but nervous to start so I'm still soaking up some of the podcasts. I've seen so many managers roll out ideas and initiatives and not follow through, and I don't want to fall into that trap, so I'm trying to be very intentional about how I approach Manager Tools.