I work for a national non-profit in a large-scale camp setting. I have a direct report who serves as the administrative assistant overseeing our HR/ Hiring process. He also does general office management tasks such as answering phones, etc. He has been with our organization for almost two years and had no prior experience doing this specific type of job. One of his professional development goals for the year was to attend a training that would give him tools to take his job performance to the next level. We have an in-house training offered - the Star Achievement Series Training for Administrative Staff / Certified Executive Assistant Professional; however, due to the physical distance from our national office and travel requirements involved (8 separate 1-day sessions over two years) it doesn’t seem like a financially practical thing for us to do considering the flights, hotel rooms, etc. that would be involved. I have poked around a bit and looked for alternative options, but I wasn’t sure if there were certifications I should be looking for or online courses that might be worth doing. I am a newly hired first-time manager myself.
I have considered suggesting a David Allen “Getting Things Done” course as I have found this very useful, but if there is an executive assistant type certification out there that would be more specific to his role I would prefer to send him through that type of training.