Can anyone help me reconcile the apparent inconsistency between the recommendations of communicating cordially with suppliers as in Email Relationships with Suppliers, taking a BLUF approach to be clear as to the purpose of the email and adapting one's communication style to fit the recipient's DISC profile? I understand why one would want to keep communications with suppliers cordial, I understand the benefits of BLUF, AND, I really struggle with DISC in real-time.
Is the best compromise to be BLUF about the problem, and then softening it with some subsequent 'I know you worked hard on this, how can we work together' stuff? That wouldn't be my natural approach as an off-the-chart High-S, High-C, yet it would be my approach based on my understanding of these recommendations.
Maybe this is simple and I'm just not seeing it. I suspect it really depends on how good a relationship one has with the supplier. Some vendor-supplier relationships are/have to be email only, so I understand the benefits of the recommendations in Email Relationships with Suppliers.