I'm wondering if anyone has any advice for the following situation:
I have a DR that is very technically competent but is also distainful and disrespectful of myself and others. He's abrupt and impatient with others and engages in childish responses like ignoring people or refusing to acknowledge them. He frequently snipes from a distance and makes himself unapproachable and unpleasant to communicate with when he disagrees with the topic at hand.
Overall, our organization is in good shape and works collaboratively, but folks that work with this DR on a regular basis are unhappy and I fear that his attitude is preventing many from reaching their potential. Some have cited this person as the one thing about their job that makes them think about moving on.
My boss acknowledges the problem, but doesn't support me doing anything about it. She tells me that she recognizes the negative behavior and the double standard that's created by allowing him to behave this way, but whenever I seek to address the situation she finds a way to excuse the behavior or reflect the situation onto another person.
Of course, my direct has a back-channel of communication to my boss that she does not discourage. He uses this when things don't go his way, and my boss will often give in or push the situation in his direction. Of course, I get stuck dealing with the aftermath.
Does anyone have any suggestions for a situation where one's boss is an enabler for a direct report's negative behaviors?