Any thoughts on how to cope with a disengaged manager?
My boss seems to be "retired in place." She routinely doesn't acknowledge or reply to email requests for information or a decision. It's difficult to get her to commit to anything even in a face-to-face meeting, and will routinely change the subject if the topic is something she doesn't want to deal with. A favorite tactic is to waste a large portion of any meeting talking about her interests outside of the office.
She refuses to delegate anything other than very occasional routine data collection. One of my peers and I have made it a regular practice to stop by her office every morning to ask if there's anything she needs us to take care of for her, and the answer is always "no."
She appears to be a high "S" and seems to be afraid of ruffling anyone's feathers for any reason. She seems to be perfectly content to ignore a project given by her boss until it becomes an emergency, then closes the door and can't be bothered for a day or more while she finishes it up. This is an obvious opportunity for her to delegate at least the prep work for the project, but still refuses to do so. This has been going on for a number of years.
Getting her to present an annual performance review is like pulling teeth, even though the company requires them. She writes them, but just won't present them to us unless we push her into a corner on it.
Of course, she doesn't do one-on-ones despite the fact that her boss does them with her and she knows that one of my peers and I do them with our directs. Feedback is non-existent.
I don't believe this is a case of her not believing we're up to the challenge - she has personally hired, and promoted, four of her six directs over the years. I am one of the four.
This is a very frustrating situation. At times I feel like I need to find another opportunity, but I am truly passionate about what we do as an organization. I won't rule out leaving but I'd prefer to stay and continue the good things my team is doing.
I'd love to hear how others have dealt with this situation, and any recommendations you may have.