I have been receiving criticism of myself and/or processes I have implemented indirectly from a direct report. My question is whether I should confront him with it? It has never come up in our O3s or impromptu water cooler conversations with him.
He is a management level direct working in another physical office. We work in a matrix organization and these complaints are coming through his dotted line managers or any VIP visitors, and eventually back to me through my boss.