I have been working with a couple of colleagues on a project to roll out a new database for our office. We had a call with the vendor, and after that, one of my colleagues said she thought her presence had been unnecessary. I was frustrated at that because she will use the system extensively and I want to get input from key people here (both so we have the right information and so people feel like they have been consulted).
At the same time, I do recognize that she did not say much during the call. I certainly don't want to take valuable time away from her other work.
Does anyone have any thoughts on the best way to get both input and buy-in from people but also not waste anyone's time?