I am looking for information about best practices for conducting exit interviews.
By way of context, I am in the UK IT industry and I manage the graduate population in my office (generally 10-12 of them at a time). It is a matrix organisation and I am on the resourcing side of the matrix.
One of my team, a good performer who we believe to have a lot of potential, is leaving the company soon. We have decided to start doing exit interviews but have no experience in them, so I'm looking for advice on what the best practices are.
I already know the reason why he is leaving if it makes a difference, it's more the other things to get from the interview and how to run it I'm interested in.
Many thanks in advance