We are having trouble structuring our activity at one of our sites.
One of the reason is the difficulty of the site manager to delegate. He was formerly taking care of just the technical team, but he now need to be able to run the whole site, and develop some activities.
Our first action was to define with him how his reponsabilities should look in 2008. It's been done.
Next action : a retired owner of a small business will come and help him in the delegation process. She is very professional and accurate about collecting information and building procedures (think about a "S").
Her action will be :
1) She will start by auditing what are the tasks the site manager now does and how long it takes him
2) What can be delegated / not delegated
3) Help him to find how to delegate : how to simplify the process to let his assistants be able to run it without him and still have a control on the results
4) Follow him up for some months so he does not go back to his old love of doing everything himself !
I thought it would be very interesting to have her spend the first one or two weeks following him everywhere and take accurate notes about what is a "normal" week. The site manager agreed on that.
Do you have any source or advice for doing this kind of work, on top of MT podcast ?
Another problem is she will not be there full time.
Many thanks for your help.