I would like to say that this is my first time posting. Though I've listened to manager tools for the last 6 years, I would never consider myself a "Manager Tools Manager." I would however like to thank the Manager tools crew, because without them I don't think I would have made it to where I have.
I am an Assistant Manager for a major corporate used retail/loan company. This was my second job, and I've been with the company for almost 8 years at a total of 7 stores. I currently work at a location that has 6 employes, Me, my manager and 4 directs. I have worked with my current manager and one direct for 2 years, the other 3 directs vary from 6-months to a year. To make a long story short, over the course of 2 years I have managed to lose 5 employes and have utterly destroyed team morale and their respect of me. I have my excuse of" I felt My manager was failing to their job of training, coaching, providing feedback to our employees. I personally took on that responsible. So, they didn't like me because I was making them work" It's what I told myself to sleep at night and not have to face the real problem. Well the problem final came to a head. I felt the environment I was working in was to a point of not recovering. And I made the mistake of informing my Manager that something needed to be done. Good news something got done. Her boss came in, interviewed all the employees and then sat down with me and my manger to discuss his "concerns." What it boils down to is our employees don't respect me. They don't think I do enough, nitpick, and am causing the team to be divided.
I was told I have 30 days to fix this, or I will be looking for a new job. I know my mistake I was to hard on our employees I gave far to much negative feedback and never enough positive. I often forwarded Issues I saw with them to my manager to handle and this amplified them.
My question is: "Is it possible for me to correct this in 30 days"
The plan I have is simple. Positive Feedback. Nothing but Positive Feedback. Finding ways to tell them they are doing a great job and consistently bombarding them with praise. They are all great employees and if they weren't all against me the store would be amazing. I can say this because the store is often praised as being one of the nicest store in our area. I would love to be apart of this team if we were all working together. Is there anything else I can do. I feel I should sit down with each and everyone of them and explain why things have been the way they were and what I'm going to do differently. Would this unite them against me? or help us as a team? I haven't got any guidance from my manager or "god" that I could implement. I was basically told If I wait for that I'm going to fail. So, what does everyone think?