Effective Manager Conference (in person)


8:00 Welcome & Purpose - We welcome the group and state our purpose: learning and practicing Effective Manager Behaviors.
8:05 Agenda & Ground Rules - We will cover this agenda, and then interactively agree on Ground Rules for the day such as staying on agenda, no mobile phones or laptops, etc.
8:15 Introductions - All attendees will prepare and present a brief (30-second) introduction of themselves.
8:45 One On Ones - How to build a trusting relationship with your directs with details on what, who, when, how long, about what, and where for a Manager Tools One-On-One.
9:45 Break
9:55 One On Ones (Continued)
10:30 Feedback Model - How to talk about performance with your directs in order to encourage effective future behaviors. The 4-step model explained in detail.
11:30 Break
11:40 Feedback Practice - Practice delivering Feedback, multiple times, in increasingly more complex situations, in order to get comfortable with the model.
12:30 Lunch & Rolling Out The Trinity - How to start doing One on Ones, Feedback, Coaching and Delegation. How to choose times, notify your team, brief your team, on every part, and what to be aware of as you start.
1:30 The Coaching Model - How to improve skills performance in 4 steps: Set A Goal, Brainstorm Resources, Create A Short-Term Plan, Implement. Each step described and then illustrated in detail.
2:30 Break
2:40 Coaching Practice - Practice the Manager Tools Coaching Model multiple times.
3:20 Break
3:30 Delegation Model & Practice - Why and How and What To Delegate, and the words to say when you do so, explained, and then practiced.
4:30 More Feedback Practice - Practice delivering Feedback, multiple times, including negative feedback, in order to get comfortable with the model.
5:00 Close