Uncommunicated processes are tyranny. Full stop.
If your work requires a process - a series of steps involving more than just you, the process needs to be captured and shared. Yes, it takes time, and yes, you lose whatever career advantage you get from specialized knowledge. But that's one of the forms of the tax we pay for the magic of organizational productivity.
This Cast Answers These Questions
- Should processes be published or shared?
- Why should processes be published?
- What's a good way to publish a process?
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