Our guidance on measuring relationships.

We can't get better at a thing unless we're able to measure how well we're doing at that thing right now. It's easy to time how long it takes us to create a certain report and to reduce that time (whilst keeping the quality of course), by tweaking the way we do things. It's much harder to imagine how we might measure how well we're doing in relationships, and improve them.

This Cast Answers These Questions

  • How do I measure how good my relationships are?
  • How do I improve those measures?
  • What can I use as a proxy for the quality of my relationships?

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