Our guidance on using the 'mark as unread' feature on email.

Everyone complains about email. There's too much, you're expected to answer too quickly, sending email gets you more email and so on. No-one was taught how to handle email, so we all make up our own rules. Some of those rules hinder more than help. One of those is marking email as unread.

This Cast Answers These Questions

  • Why is marking email as unread bad?
  • How do I keep track of my tasks if not with email marked as unread?
  • How do I mark emails as urgent if not with email marked as unread?

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