Never make a counter-offer to an employee who has a competing offer.

This guidance is the first in a series of what to do when one of your directs resigns. The majority of the guidance will be irrespective of the reasons for the resignation. We will cover special cases when they depart from the general guidance.

We start with counter-offers because it is one of the most frequent questions we get. It's not the most important guidance. Competing offers aren't always an issue. But it is a hot button issue for many managers who feel they are trapped between the competing needs of "keeping" someone and salary administration.

Counter-offers aren't a smart move for all kinds of reasons. Here's what to do and why.

This Cast Answers These Questions

  • Should I make a counter-offer to someone who is resigning?
  • How do I deal with someone who resigns?
  • What do I say when someone resigns whom I want to keep?

Other Parts of This Series

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