This guidance describes what to do when a direct repeatedly says no to delegation asks.

The Manager Tools Delegation Model is based on asking one's directs to take over a new responsibility. But what happens if a direct keeps saying no? It's rare, but it happens. And there are consequences.

This Cast Answers These Questions

  • What if my direct says “no” to a delegation ask?
  • How often can they say no?
  • What do I tell them about the consequences of saying no?

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