This guidance recommends how to give a lot of feedback about a specific event all at once.

Communicating with directs about their performance is an ongoing battle for most managers. We have good people, and we talk ourselves out of telling them about their mistakes. Wouldn't want to hurt their feelings, we say. It's a small thing, we say. I understand why he did it that way, even if it did turn out poorly, we say.

We have all kinds of reasons not to talk to our directs about their performance. Including when they do a bunch of stuff all at once, and there's both good and bad mixed in. Which comes first, we ask. What if the important stuff was bad, but there was good stuff, too, we ask.

It's not that hard, really. You're going to have embrace looking in the mirror, but it's easy once you start.

This Cast Answers These Questions

  • How do I give multiple pieces of feedback about one event?
  • Do I give positive feedback first or negative?
  • Can I mix feedback types in one conversation?

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