This guidance discusses how to manage those directs whom you didn't hire and who have a history of poor performance.

When we tell managers that the ultimate tool is raising the bar when it comes to hiring, many, many complain that they've never gotten to do that. They then quickly say that they have a direct who has been a poor performer for years. What do they do about HIM? What's funny about the answer is that no matter the outcome, you'll appear to be the hero.

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