Update Your Voicemail

This cast tells you how to manage your voicemail on a daily basis.

One of the most frustrating issues in the workplace is getting someone's voicemail, leaving a message and then not knowing what's going to happen next. Often their message isn't enough to tell you if they are in the office or out, when they are returning, when they might return your call. It's one of the reasons that voicemails are often followed in quick succession by emails and in-person visits. The urge to reduce the uncertainty is stronger than any urge towards efficiency. We can't change the people around you, but we can help you get it right.

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• Update Your Voicemail Shownotes (PDF)
• Update Your Voicemail Slides (PDF)

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