The One On One Refresh
This cast describes how to refresh your One on Ones with your directs after you've been doing them for 1-2 years.
If you've been doing one on ones for 1-2-3-4 years, and you're like us, your core manager tool may have gotten a little stale. There's certainly nothing wrong with being so comfortable with this systemic behavior that it's second nature. Don't get us wrong – we're not saying you've gotten off-track, or have gradually become ineffective with it.
But over the years we've discovered that being comfortable with a core behavior makes one forget how to be the very best at it. One on Ones are a process, while what we talk about in them is the content. That means we begin to think of them as the content, rather than the process. But like most human systems, weak process begins to infect content. In other words, if we're not sharp in how we run our one on ones, we get less good information. Our relationship building plateaus when it could still be deepening or growing.
So, how to refresh? There are two easy ways to improve our O3 quality easily.
- Do a Fresh Rollout
- Focus On YOUR Behaviors
- Ask Better QUESTIONS
- LISTEN More Effectively
- Take Better NOTES