Beyond the Manager Tools Trinity.  Communications. Can you be friends with your directs?  Results and Retention.  Many of these casts are in our Hall of Fame.

Listen to Mark's introduction to the feed here:

Results and Retention - Part 1 (Hall Of Fame Guidance)
The definition of an Effective Manager is to achieve results while retaining your team members.
Results and Retention - Part 2 (Hall Of Fame Guidance)
The definition of an Effective Manager is to achieve results while retaining your team members.
Managerial Communications
This week we recur to a theme we started a while ago, management communications. If you don't remember, we won't be surprised - it was September, and we barely scratched the surface of presenting with PowerPoint.
Managers Are Communicated THROUGH (Hall Of Fame Guidance)
This guidance describes how managers ought to communicate organizational information to their team members.
Managers and Confidentiality (Hall Of Fame Guidance)
This cast recommends how managers handle requests for confidentiality from their directs.
Never Ask A Question Of A Direct (Whose Answer You Don’t Intend to Honor) (Hall Of Fame Guidance)
We recently published guidance recommending that managers ask directs for their efforts, rather than commanding. "Ask Don't Tell" comes from sales, but sales is about relationships and persuasion much like effective managing is. But several folks have asked, isn't there a risk of being told "no"?
Assume Positive Intent (Hall Of Fame Guidance)
Assume positive intent when analyzing the actions of others, especially directs.
The First Rule for New Managers (Hall Of Fame Guidance)
In this cast, we share the First Rule For New Managers: the most important recommendation for someone taking over a team. We have been asked hundreds of times for guidance on what to do as a new manager, and we're finally ready to start rolling out this series of casts. This first cast will probably [...]
Horstman's Law Of Uncertainty (Hall Of Fame Guidance)
This guidance describes what to say when you don't have an answer to a question, even when it's urgent.
Welcome To They - Professional Subordination - Chapter 2 - Part 1 (Hall Of Fame Guidance)
When decisions are made you may disagree with, you must communicate the decision supportively both in public and in private.
Welcome To They - Professional Subordination - Chapter 2 - Part 2 (Hall Of Fame Guidance)
When decisions are made you may disagree with, you must communicate the decision supportively both in public and in private.
Can I Be Friends With My Directs? - Part 1 (Hall Of Fame Guidance)
This guidance describes what a professional manager's role and limits are when it comes to being friends with our directs.
Can I Be Friends With My Directs? - Part 2 (Hall Of Fame Guidance)
This cast concludes our guidance on what a professional manager's role and limits are when it comes to being friends with our directs.
RoadMap For The Individual Manager
RoadMap is the revolutionary new interactive app to help you become an effective manager. Here's what it is and how to use it.
The Myth of the Working Manager
If you think you're a "working manager", and that's harder somehow, you're wrong.