Our best, most recommended, most downloaded, most requested, or most commented about guidance.

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Results and Retention - Part 1 (Hall Of Fame Guidance)
The definition of an Effective Manager is to achieve results while retaining your team members.
Results and Retention - Part 2 (Hall Of Fame Guidance)
The definition of an Effective Manager is to achieve results while retaining your team members.
Rolling Out the Manager Tools’ Trinity - Part 1 (Hall Of Fame Guidance)
This cast describes how to gradually implement Manager Tools' Management Trinity (One on Ones, Feedback, Coaching - and Delegation!). We've been asked a thousand questions about what to do and when to do it when it comes to the Management Trinity, and we've finally gotten frustrated enough to do something about it. We assumed that [...]
Rolling Out the Manager Tools’ Trinity - Part 2 (Hall Of Fame Guidance)
This cast includes Part 2 of our discussion on how to implement the Manager Tools' Management Trinity (One on Ones, Feedback, Coaching - and Delegation!).
Rolling Out the Manager Tools’ Trinity - Part 3 (Hall Of Fame Guidance)
This cast includes Part 3 of our discussion on how to implement the Manager Tools' Management Trinity (One on Ones, Feedback, Coaching).
Rolling Out the Manager Tools’ Trinity - Part 4 (Hall Of Fame Guidance)
This cast includes Part 4 of our discussion on how to implement the Manager Tools' Management Trinity (One on Ones, Feedback, Coaching).
What You've Been Taught About Management is Wrong (Hall Of Fame Guidance)
Mark's July 2015 USI Speech in Paris
The Management Trinity - One on Ones (Hall Of Fame Guidance)
This cast begins our series on the the Management Trinity, and our reasons for each of its three (four) components: One on Ones, Feedback, Coaching and Delegation. We’ve talked about the Management Trinity for nearly three years, but we’ve never really laid out specifically how and why it works. The best managers we know [...]
One-on-Ones - Part 1 (Hall Of Fame Guidance)
Mark and Mike discuss the single most effective management tool - the One-on-One.
One-on-Ones - Part 2 (Hall Of Fame Guidance)
Mark and Mike continue their discussion on the single most effective management tool available today - the weekly One-on-One. In the podcast, we refer to both a written summary of the key points for conducting One-on-Ones, as well as a form useful for documenting your One-on-Ones.
One-on-Ones - Part 3 (Hall Of Fame Guidance)
Mark and Mike conclude their discussion on the single most effective management tool available today - the weekly One-on-One.
Resistant Directs In One on Ones (Hall Of Fame Guidance)
This guidance recommends how to have effective One on Ones with directs who are initially resistant.
The Management Trinity - Feedback (Hall Of Fame Guidance)
This show describes the The Feedback Model's inclusion in the Management Trinity. We continue here our recent theme of revisiting the high level rationale and actions involved in the Management Trinity. In our discussion of feedback, we talk about the basics, of course: What the Feedback Model gives the effective manager, and how the effective [...]
Giving Effective Feedback - Part 1 (Hall Of Fame Guidance)
In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.
Giving Effective Feedback - Part 2 (Hall Of Fame Guidance)
In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.
Giving Effective Feedback - Part 3 (Hall Of Fame Guidance)
In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.
Giving Effective Feedback - Part 4 (Hall Of Fame Guidance)
In this podcast, Mike and Mark share a technique managers can use to give feedback to their team members.
Systemic Feedback (Hall Of Fame Guidance)
What do we do when we've tried giving negative feedback but it doesn't seem to be working? We've given repeated instances of feedback, and yet we don't see a change in a direct's behavior? We give systemic feedback. And it's easy to give - it's just the four step standard feedback model with a change in focus. If you already know how to give standard feedback, systemic [...]
Feedback and the Shot Across the Bow (Hall Of Fame Guidance)
In this cast, we share what do effective managers do when a direct disagrees with the feedback you give them. As much as many of the managers in our community love how much more effective our tools (particularly the Trinity) make them, it does seem that every once in a while, something goes awry in perfect-manager-land. [...]
The Part After Feedback - Chapter One - Part 1 (Hall Of Fame Guidance)
This guidance describes how to respond initially to a direct who pushes back in various ways to an instance of feedback.
The Part After Feedback - Chapter One - Part 2 (Hall Of Fame Guidance)
The conclusion of our guidance on how to respond initially to a direct who pushes back in various ways to an instance of feedback.
There Is No Why In Feedback - Part 1 (Hall Of Fame Guidance)
This guidance describes what to do and why when directs want to describe why they did what they did when you have given them negative feedback.
There Is No Why In Feedback - Part 2 (Hall Of Fame Guidance)
This cast concludes our guidance on what to do and why when directs want to describe why they did what they did when you have given them negative feedback.
The Coaching Dilemma - Part 1 (Hall Of Fame Guidance)
This guidance describes whom to coach and develop on your team with your marginal time.
The Management Trinity - Coaching (Hall Of Fame Guidance)
This cast describes the role of Coaching in the Management Trinity, and makes a KEY recommendation regarding development of directs and performance management. This week, we cover the Coaching Model's inclusion in the Management Trinity. It’s BY FAR the least used of the Trinity. That's too bad, because it only takes 5 minutes a [...]
The Coaching Model - Part 1 (Hall Of Fame Guidance)
This cast describes the Manager Tools Revised Coaching Model.
The Coaching Model - Part 2 (Hall Of Fame Guidance)
In this cast, we complete our discussion of the Revised Manager Tools Coaching Model.
The Coaching Dilemma Introduction (Hall Of Fame Guidance)
A short (8 min) extra cast where Mark introduces the Coaching Dilemma and solicits YOUR responses. What do you think is the correct answer to the dilemma?
The Coaching Dilemma - Part 2 (Hall Of Fame Guidance)
This cast continues our discussion on whom to coach and develop on your team with your marginal time.
The Corky Story - Part 1 (Hall Of Fame Guidance)
Dani's best management story about how she used the Manager Tools Trinity to terminate a poor performer in an organization where "you can't fire anyone."
The Corky Story - Part 2 (Hall Of Fame Guidance)
Part 2 of Dani's best management story about how she used the Manager Tools Trinity to terminate a poor performer in an organization where "you can't fire anyone."
The Corky Story - Part 3 (Hall Of Fame Guidance)
Part 3 of Dani's best management story about how she used the Manager Tools Trinity to terminate a poor performer in an organization where "you can't fire anyone."
The Management Trinity - Delegation (Hall Of Fame Guidance)
This cast explains our rationale for why Delegation is the 4th Member of our Management Trinity. Ah, the FOURTH member of the Trinity. We did this for two reasons – one, to make it easier to remember. Two, because you simply cannot grow an organization profitably without Delegation. You can grow the profitability of [...]
The Art of Delegation - Part 1 (Hall Of Fame Guidance)
Today, Mark and Mike discuss the topic of Delegation. There probably isn't a management book out there that doesn't talk about the importance of delegation. However, very seldom does the author get into the type of detail we'll discuss today. Today, we cover the "how to"... how to determine what and to whom to delegate and specifically what specific steps to take when [...]
The Art of Delegation - Part 2 (Hall Of Fame Guidance)
Today, Mark and Mike discuss the topic of Delegation. There probably isn't a management book out there that doesn't talk about the importance of delegation. However, very seldom does the author get into the type of detail we'll discuss today. Today, we cover the "how to" ... how to determine what and to whom to delegate and specifically what specific steps to take when [...]
How To Choose What To Delegate (Hall Of Fame Guidance)
This guidance describes how to choose what to delegate using a simple Venn Diagram – the intersection between the direct, the manager, and the organization.
The Juggling Koan (Hall Of Fame Guidance)
Mark recently blogged with our first ever management koan, “What Would An Effective Manager Do?” It was clearly a big hit - we got 45 responses within 2-3 days. Clearly, many of you wanted to know what the answer is, and that's great - the burning desire to get better is at the [...]
Delegating To The Floor - For Directs - Part 1 (Hall Of Fame Guidance)
This guidance discusses how and when to delegate to the floor.
Delegating To The Floor - For Directs - Part 2 (Hall Of Fame Guidance)
This guidance discusses how and when to delegate to the floor.
Delegating To The Floor (Hall Of Fame Guidance)
This guidance describes how to help individual contributors handle an overload in work.
The Three Types of Power (And One To Rule Them) - Part 1 (Hall Of Fame Guidance)
Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.
The Three Types of Power (And One To Rule Them) - Part 2 (Hall Of Fame Guidance)
Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.
The Three Types of Power (And One To Rule Them) - Part 3 (Hall Of Fame Guidance)
Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.
The Three Types of Power (And One To Rule Them) - Part 4 (Hall Of Fame Guidance)
Power is necessary for organizational change and success, even if some of us would rather call it influence. But what is it? And how can I get some? And some more? It's not as hard as it sounds.
Welcome To They - Professional Subordination - Chapter 2 - Part 1 (Hall Of Fame Guidance)
When decisions are made you may disagree with, you must communicate the decision supportively both in public and in private.
Welcome To They - Professional Subordination - Chapter 2 - Part 2 (Hall Of Fame Guidance)
When decisions are made you may disagree with, you must communicate the decision supportively both in public and in private.
Managers Are Communicated THROUGH (Hall Of Fame Guidance)
This guidance describes how managers ought to communicate organizational information to their team members.
Leader's Intent - Part 1 (Hall Of Fame Guidance)
Explaining your Leader's Intent - the "why" of the work - allows more individual decision making and speeds up results.
Leader's Intent - Part 2 (Hall Of Fame Guidance)
Explaining your Leader's Intent - the "why" of the work - allows more individual decision making and speeds up results.
Leading Change: The Ore Cart - Chapter 1 (Hall Of Fame Guidance)
Not everyone on your team wants to go along with every change you want to create. Luckily, you don't have to win over everyone.
Assume Positive Intent (Hall Of Fame Guidance)
Assume positive intent when analyzing the actions of others, especially directs.
Managers and Confidentiality (Hall Of Fame Guidance)
This cast recommends how managers handle requests for confidentiality from their directs.
Horstman's Law Of Uncertainty (Hall Of Fame Guidance)
This guidance describes what to say when you don't have an answer to a question, even when it's urgent.
Can I Be Friends With My Directs? - Part 1 (Hall Of Fame Guidance)
This guidance describes what a professional manager's role and limits are when it comes to being friends with our directs.
Can I Be Friends With My Directs? - Part 2 (Hall Of Fame Guidance)
This cast concludes our guidance on what a professional manager's role and limits are when it comes to being friends with our directs.
The Social Media Cast - Part 1 (Hall Of Fame Guidance)
This cast gives guidance for managers' use of Social Networking Sites like MySpace and FaceBook.
The Social Media Cast - Part 2 (Hall Of Fame Guidance)
In today's cast, we conclude our conversation on Myspace and social networks. As always, if you're new to Manager Tools and haven't listened to the first part, you may wish to go back and listen to that first.
How To Roll Out DiSC To Your Team - Part 1 (Hall Of Fame Guidance)
This guidance describes how to rollout the DiSC Behavioral Instrument to your team.
How To Roll Out DiSC To Your Team - Part 2 (Hall Of Fame Guidance)
This guidance concludes our series on how to rollout the DiSC Behavioral Instrument to your team.
How To Assign Work Tasks - Part 1 (Hall Of Fame Guidance)
This guidance describes how to assign tasks to your directs.
How To Assign Work Tasks - Part 2 (Hall Of Fame Guidance)
This cast concludes our discussion on how to assign tasks to your directs.
Effective Executive/Efficient Assistant - Part 1 (Hall Of Fame Guidance)
One of the lost arts of the corporate world in the past 20 years is how to work with an administrative assistant. While we won't argue that a great deal of the "leaning out" of corporations has been a good thing, working with admins effectively is one of the painful legacies of the cutbacks.
Effective Executive/Efficient Assistant - Part 2 (Hall Of Fame Guidance)
This week, we continue our series on working effectively with administrative assistants. Given that this is part 2 of 3 parts, we've obviously had a lot to discuss on the subject.
Effective Executive/Efficient Assistant - Part 3 (Hall Of Fame Guidance)
This week, we finish (finally!) our series on working effectively with administrative assistants.
Your Admin and Your Email (Hall Of Fame Guidance)
One of our most popular podcasts - and it was actually a series of casts - were titled “The Efficient Assistant and The Effective Executive”. We laid out a plan for having a great relationship with one's assistant, and we get comments and mails almost every day from managers and executives thanking us for [...]
How To Manage An Arrogant Producer (Hall Of Fame Guidance)
This cast addresses how to manage a high performer who is arrogant or dismissive of others.
Inheriting A Poor Performer - Part 1 (Hall Of Fame Guidance)
This guidance discusses how to manage those directs whom you didn’t hire and who have a history of poor performance.
Inheriting A Poor Performer - Part 2 (Hall Of Fame Guidance)
This guidance discusses how to manage those directs whom you didn’t hire and who have a history of poor performance.
Brainstorming - Part 1 (Hall Of Fame Guidance)
In today's fast and flat world, ideas are becoming critical competitive advantages. Managers - and many others - need to be good at getting the most and best ideas from themselves and their teams. And, if you ask a hundred managers what are some of the tools they might use to generate ideas, the ONLY tool that would get 100 votes is brainstorming. The funny thing is, [...]
Brainstorming - Part 2 (Hall Of Fame Guidance)
In today's fast and flat world, ideas are becoming critical competitive advantages. Managers - and many others - need to be good at getting the most and best ideas from themselves and their teams. And, if you ask a hundred managers what are some of the tools they might use to generate ideas, the ONLY tool that would get 100 votes is brainstorming. The funny thing is, [...]
Effective Meetings - Part 1 (Hall Of Fame Guidance)
How to do you feel about most of the meetings you attend? Are they productive, or generally considered a waste of time? Do you attend too many meetings? How do others value the meetings you
Effective Meetings - Part 2 (Hall Of Fame Guidance)
How to do you feel about most of the meetings you attend? Are they productive, or generally considered a waste of time? Do you attend too many meetings? How do others value the meetings you
Effective Meetings - Part 3 (Hall Of Fame Guidance)
In this cast we wrap-up our conversation on effective meetings, as well as answer some listener questions on meetings, One-on-Ones, and feedback.
How to Run Your Staff Meeting - Part 1 (Hall Of Fame Guidance)
We've alluded to it, we've talked about it, but we've never until now shared our recommendation for one of the few mandatory meetings we recommend: The Effective Manager's Weekly Staff Meeting. We believe that a “Weekly Staff” and weekly one on ones are the core of running a team of directs. It's one [...]
How to Run Your Staff Meeting - Part 2 (Hall Of Fame Guidance)
Today, mark and I finish up our series on running your staff meeting. If you haven't listened to last week's show, you may want to do so. During the show, we also allude once again to our previous podcasts on the Effective Meeting Protocol (or EMP). We did these shows back in August [...]
Effective Teleconferencing - Part 1 (Hall Of Fame Guidance)
This casts lays out our recommendations for an Effective Teleconference Meeting, or Conference Call. We've been asked many times for this cast, and had intended to deliver it much earlier, but it kept getting pushed back. Teleconferences, or meetings conducted as conference calls, are much more widely used today than 20 years ago. Cost [...]
Effective Teleconferencing - Part 2 (Hall Of Fame Guidance)
This week, we conclude our conversation on effective teleconferencing. Both this week and last week, we make reference to our Effective Meetings podcast. If you haven't listened to that show, we recommend highly that you do. All the recommendations we make there apply to teleconferences as well … I mean, you did get our [...]
Jump Starting Internal Customer Relationships - Part 2 (Hall Of Fame Guidance)
Today, we finish up our conversation on jump starting relationships with your internal customers. Last week, we discussed the first of the 5 steps (Identifying Who, Prepping your 5 minutes snapshot, and Sending out the first email), today we'll discuss the actual customer meeting AND, Mark's favorite (because it's the ACTION step) , reporting [...]
Delivering the Performance Review - Part 1 (Hall Of Fame Guidance)
Happy New Year! Please accept our thanks for helping make 2005 a great year for us. We had a wonderful year and a lot of it is a direct result of meeting a number of great folks through Manager Tools. We're both looking forward to any even better 2006 and hope each of you will stick around and share the upcoming year with us.
Delivering the Performance Review - Part 2 (Hall Of Fame Guidance)
Today, we conclude our conversation on Delivering the Review. As a brief review, here's are the items we've covered over this show and last ...
Preparing Performance Reviews - Part 1 (Hall Of Fame Guidance)
It's the end of the year. Most managers we know are thinking about the holidays... and annual reviews. After years of managing, training and consulting, we've concluded this is one of the most poorly managed and implemented processes we're aware of. It's not hard to do, but for plenty of (bad) reasons, managers just don't handle this responsibility well. For those few who [...]
Preparing Performance Reviews - Part 2 (Hall Of Fame Guidance)
This week, we continue with our discussion on effective performance reviews. Last week, we discussed collecting data; today we discuss evaluating the data and writing the review. In the weeks following, we'll continue with a discussion on actually DELIVERING the review.
Preparing for Your Review - Part 1 (Hall Of Fame Guidance)
We spent a lot of time at the end of last year talking about how to write someone else’s review. What should you do to prepare for your own? Think of it this way. Suppose you had three folks working for you, and one of the three spent a couple of hours over the previous months preparing for their time with you. They had reviewed the entire year, prepared better [...]
Preparing For Your Review - Part 2 (Hall Of Fame Guidance)
Today we cover the 2nd part of our series on Preparing For Your Review. After you've listened to the podcast, I think you'll agree that if you follow this simple process you will be in a position to not only get the best possible review possible this year, you will also have all the information you need to improve your performance (and your next review!) over the coming year.
360 Reviews - Providing Input (Hall Of Fame Guidance)
This cast explains how to respond to requests for 360 degree input.
My Direct is Resigning Chapter 1 - Never Counter Offer - Part 1 (Hall Of Fame Guidance)
Never make a counter-offer to an employee who has a competing offer.
My Direct is Resigning Chapter 1 - Never Counter Offer - Part 2 (Hall Of Fame Guidance)
Never make a counter-offer to an employee who has a competing offer.
My Direct is Resigning Chapter 1 - Never Counter Offer - Part 3 (Hall Of Fame Guidance)
Never make a counter-offer to an employee who has a competing offer.
Managing During Mergers and Acquisitions - Part 2 (Hall Of Fame Guidance)
Today we cover part 2 of our series on mergers and acquisitions. Hopefully, with this podcast, the idea of a merger or acquisition will be just a tad less scary. Put some of the ideas we discuss to work today and you'll benefit handsomely even if there isn't a merger on your horizon!
The Steel Cage Death Match Meetings - Part 1 (Hall Of Fame Guidance)
This guidance describes how to prepare for Steel Cage Death Match Meetings.
The Steel Cage Death Match Meetings - Part 2 (Hall Of Fame Guidance)
This cast concludes our guidance on how to prepare for Steel Cage Death Match Meetings.
Compassionate Layoffs? (Hall Of Fame Guidance)
Professional managers know how to conduct layoffs efficiently, with candor and compassion.
Do NOT Give Feedback To Your Boss (Hall Of Fame Guidance)
This guidance describes how and why NOT to give feedback to your boss.
Feel, Felt, Found (Hall Of Fame Guidance)
This cast describes a simple verbal tool for addressing tension, conflict or other ineffective emotions in the workplace. Mark has finally gotten around to writing this cast down! Every time Mark teaches this technique to an executive or manager, he turns to Mike and says, “we gotta make this a cast.” And then he doesn't. When [...]
Got Email? (Hall Of Fame Guidance)
Got Email? Of course - what manager doesn't? We know managers who get 200 (or more!) emails every day. Email is a necessary evil in the corporate management world, and highly effective managers know how to get the most out of their email WITHOUT spending too much time on it. In our latest podcast, we talk about how to make your technology work for you, and how you can [...]
Managing Your Boss - Part 1 (Hall Of Fame Guidance)
Managing Upwards for the most part boils down to Creating a Good Relationship with Your Boss. "Managing Your Boss" is somewhat of a misnomer in our world view; tell your boss that you're managing them and see what kind of look you get. :-) There is a lot to be said about politics in organizations, and whom you should know and whom you should stay in touch with. We've [...]
Managing Your Boss - Part 2 (Hall Of Fame Guidance)
Today, we continue our conversation on "Managing Your Boss" or, better yet, "Creating a Good Relationship with Your Boss". Last week we discussed Boss Goals and Boss Communications; today we cover Boss Schedule/Time Management, Boss Work Style, and Boss Relationships.
Building a Network (Hall Of Fame Guidance)
If you're a manager, don't think for a moment that someone else is managing your career. Those days are long gone. YOU are managing your career. What you do - not only in job skills, but also in what we call "Transition Skills" - will be the primary determinant of your career success. You're not going to have the richest, most rewarding series of roles and opportunities [...]
Ethics - Part 1 (Hall Of Fame Guidance)
Our guidance on ethical behavior. Although this show was originally recorded as a Career Tools cast, we've included it for free for our Manager Tools listeners and Licensees given the underlying assumption of ethical behavior in all our recommendations.
Ethics - Part 2 (Hall Of Fame Guidance)
The conclusion of our guidance on ethical behavior.
How to Prewire a Meeting - HOF (Hall Of Fame Guidance)
For the holidays, we're re-releasing one of our Hall of Fame casts ... the Pre-wire. This cast describes a way to prepare for meetings or presentations where you need to persuade.
Secrets of a Great Handshake (Hall Of Fame Guidance)
The hand shake is the most important professional greetings in the world today. There are many cultures in the world, and there are places to bow, and places to hug, and places where cheek-kissing is perfectly appropriate. The handshake, though is the preferred greeting for most of our audience.
Business Travel - Packing (Hall Of Fame Guidance)
For years pundits have been predicting that technology (videoconferencing, etc.) will lead to the decline and death of business travel. We here at Manager Tools don’t agree. We're human, and humans do better with face to face connections to ensure a complex project does well. Technology has led to the globalization of [...]
How Not To Multi-Task - Part 1 (Hall Of Fame Guidance)
Our guidance on what to do instead of multi-tasking.
How Not To Multi-Task - Part 2 (Hall Of Fame Guidance)
The conclusion of our guidance on what to do instead of multi-tasking.
How to Give a Decision Briefing - Part 1 (Hall Of Fame Guidance)
This cast describes how to give a decision briefing to your manager.
How to Give a Decision Briefing - Part 2 (Hall Of Fame Guidance)
In this cast, we conclude our conversation on giving a decision briefing to your manager.
How To Manage A Massive Workload Increase - Part 1 (Hall Of Fame Guidance)
This guidance describes how to respond when, through any number of factors, you and your team are OVERWHELMED with lots of new work.
How To Manage A Massive Workload Increase - Part 2 (Hall Of Fame Guidance)
This cast continues our guidance on how to respond when, through any number of factors, you and your team are OVERWHELMED with lots of new work.
How To Manage A Massive Workload Increase - Part 3 (Hall Of Fame Guidance)
This cast continues (Part 3 of 4) our guidance on how to respond when, through any number of factors, you and your team are OVERWHELMED with lots of new work. Perhaps it's a layoff, perhaps it's a re-organization, perhaps it's because you're GOOD. Regardless, what do you DO??
How To Manage A Massive Workload Increase - Part 4 (Hall Of Fame Guidance)
This cast concludes (Part 4 of 4) our guidance on how to respond when, through any number of factors, you and your team are OVERWHELMED with lots of new work. Perhaps it's a layoff, perhaps it's a re-organization, perhaps it's because you're GOOD. Regardless, what do you DO??
The Basics of Calendar Management - Part 1 (Hall Of Fame Guidance)
This cast describes the first of our recommendations about calendar management. We spend a lot of time talking to executive clients about how they spend their time, and how they manage their priorities through their calendars. Several times over the past couple of years we’ve talked about how when we start coaching an executive, we [...]
The Basics of Calendar Management - Part 2 (Hall Of Fame Guidance)
This is the second of our casts that describe our recommendations about calendar management. Last week, we covered some basics of calendar management the most important of which was that effective managers think about managing their priorities a WEEK at a time - thinking in terms of weeks is the most effective way to stay strategic, [...]
Time (Priority) Management - Part 1 (Hall Of Fame Guidance)
Time management is a fallacy, we like to say. Time doesn't need you to "manage" it - it's been getting along just fine without you for billions of years. We can't manage time. But what we CAN manage is what we do with that time. And yet, the overwhelming evidence is that managers do NOT "manage what they do with that time." There's a shocking CHASM between our behavior in [...]
Time (Priority) Management - Part 2 (Hall Of Fame Guidance)
Today, we cover the second in a two-part series of podcasts on Time Management. If you're new to the show or you didn't listen to last week's podcast, it's probably worth while going back and listening to the previous show first. Otherwise, you'll be joining the conversation half-way through and we all know how comfortable that feels. :-(
Work Family Balance - Chapter 1 - Go Home (Hall Of Fame Guidance)
This guidance describes the fundamental error in trying to achieve “Work-Family Balance” and how to solve it forever.
Effective Hiring: Set the Bar High! (Hall Of Fame Guidance)
This cast shares our most important principle in The Manager Tools Effective Hiring Process: Set the Bar HIGH. We believe that the biggest invisible organizational personnel failing is hiring poorly. It's that simple: the vast majority of companies do a terrible job - compared to what they COULD DO EASILY - in hiring the right [...]
How to Make a Job Offer - Part 1 (Hall Of Fame Guidance)
This cast explains a simple way to make a job offer to a candidate. If you're a manager, you've got people working for you. If you have people working for you, you're going to either lose some, or your team is going to grow. That creates an opening, which, if you're lucky, you'll get [...]
How to Make a Job Offer - Part 2 (Hall Of Fame Guidance)
During this cast, we complete our series on making a job offer to a candidate. If you haven't listened to last week's cast (part 1), please do so first!
The Interview Results Capture Meeting (Hall Of Fame Guidance)
This cast explains how to capture interview results in a fast and simple meeting. One of the things we have learned over the years is that bad hiring is easy, and good hiring is hard. It's easy to hire someone who isn't going to work out – just do one interview, don't dig for details, [...]