Effective Executive/Efficient Assistant - Part 1 - 2006

One of the lost arts of the corporate world in the past 20 years is how to work with an administrative assistant. While we won't argue that a great deal of the "leaning out" of corporations has been a good thing, working with admins effectively is one of the painful legacies of the cutbacks.

Of the executives who are assigned admins, our experience is that very few know how to use them well. There are many ways that the fantastic opportunity an admin offers are squandered. But in virtually all cases, the fundamental failure of managers who execute this responsibility is that they fail to delegate enough to the admin.

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Time (Priority) Management - Part 1 (Hall Of Fame Guidance)

Time management is a fallacy, we like to say. Time doesn't need you to "manage" it - it's been getting along just fine without you for billions of years. We can't manage time. But what we CAN manage is what we do with that time. And yet, the overwhelming evidence is that managers do NOT "manage what they do with that time." There's a shocking CHASM between our behavior in this area and our knowledge of what to do. In fact, Mark recently blogged on how busy everyone says they are, which irritates him. He looks at their calendars, and there's no EVIDENCE that they're busy. There are vast swaths of unscheduled time!

Peter Drucker, in the first prescriptive chapter of his seminal work, the Effective Executive, says it best (of course): "The output limits of any process are set by the scarcest resource. In the process we call "accomplishment", this is time ... Of the other major resources, money is actually quite plentiful ... People ... one can hire. But one cannot rent, hire, buy or otherwise obtain more time."

So, the question is, how can managers start to become more efficient about using the time that each of us has at our disposal? In fact, that's a great way to state it: STOP disposing of your time! It's not only your most precious resource, it's also your most perishable!

This cast will get you started doing just that.

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The "S" in DISC

Today's show is the third of four shows giving a high level overview of how to communicate with different behavioral styles at work. Over the last two months, Mark covered both the "D" (Dominance) and the "I" (Influence) in DISC in this show he'll walk us through the "S" (Steadiness) profile in detail.

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Building a Network (Hall Of Fame Guidance)

If you're a manager, don't think for a moment that someone else is managing your career. Those days are long gone. YOU are managing your career. What you do - not only in job skills, but also in what we call "Transition Skills" - will be the primary determinant of your career success. You're not going to have the richest, most rewarding series of roles and opportunities by allowing someone in HR to know enough about you to get you where you need to be. And succession planning won't save you either.

And one of the most important of the Transition Skills is Building And Maintaining Your Network. Most people are terrible at it. We know this because they have no network.

Now, notice that we did NOT say that the skill was "networking". That term conjures up schmoozing, and cocktail parties, and too many people don't like it. So, we're not suggesting you do that.

We're suggesting you Build and Maintain Your Network. It only takes THREE SIMPLE SKILLS, and we'll walk through them.

Oh, yeah ... and there's a blooper in the show. Did you catch it?

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Receiving Feedback About Your Directs

This cast, on what to do with "feedback" from others, answers a common question.

While there will always be those who share information with you that isn't necessarily intended to truly help your organization, we believe the vast majority is well intended. And yet, so often it is delivered clumsily, and/or is unactionable. This cast will help you RECEIVE it well, and then help you action it.

You can't expect others to give you readily packaged feedback, but you don't dare just pass on what they say. How do you do that?

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