Agenda

8:00 Welcome & Purpose
8:05 Agenda & Ground Rules
8:15 Introductions
8:45 Know Your People - One On Ones
9:45 Break
9:55 One On Ones (Continued)
10:30 Talk About Performance - The Feedback Model
11:30 Break
11:40 Feedback Practice
12:30 Working Lunch: Rolling Out The Manager Tools Trinity
1:30 Ask For More - The Coaching Model
2:30 Break
2:40 Coaching Practice
3:20 Break
3:30 Push Work Down - The Delegation Model & Practice
4:30 More Feedback Practice
5:00 Close

Agenda

8:00 Welcome & Purpose
8:05 Agenda & Ground Rules
8:15 Introductions
8:30 DiSC Overview
9:45 Break
9:55 Communication Behaviors
11:00 Break
11:10 Observe Practice
11:40 Working Lunch: Email Communication Behaviors & Practice
12:40 Analyze Practice
2:00 Break
2:10 Tailor Practice
3:30 Close

Agenda

8:00 Welcome & Purpose
8:05 Agenda & Groundrules
8:15 Introductions
8:45 How To Prepare To Interview
9:45 Break
9:55 How To Create And Ask Questions
10:30 Break
10:40 How To Ask Questions Practice
11:00 How To Listen To An Answer
11:30 How To Listen Practice
12:15 Working Lunch: How To Finish And Evaluate
1:30 How To Probe
2:30 Break
2:40 How To Probe Practice
3:15 Parking Lot
3:30 Close