Our official cancelation policy is provided below.  And, we understand that life sometimes happens and try to work with you as best as possible.  If you can’t attend at the last minute, we usually are able to offer you a seat at any future Manager Tools conference of your choice.

Cancellation Policy

Registrants unable to attend will receive a refund of the paid registration fee, less a $50 USD processing charge, provided the cancelation occurs no later than 60 days prior to the Conference. Cancelations processed no later than 30 days prior to the Conference will be refunded 50% of the registration fee. No refunds will be given for cancelations processed less than 30 days prior to the Conference.

If a registrant is unable to attend an event for any reason they may substitute, by arrangement with Manager Tools, an alternative participant with no additional charges. Participants are responsible for negotiating refunds of associated hotel charges directly with the hotel management. Refunds will be issued within 30 business days after the Conference concludes and will be credited the credit card with which the purchase was made.

No.  US locations are the same price everytime.   Due to the greater travel and hotel expenses, our international conference prices vary by location and fluctuate with the exchange rates.  You can find the current price for each conference here.

In addition to the training, practice, and materials, we provide continental breakfast, lunch, and snacks and beverages throughout the day. Attendees of our EMC will receive access to our  Trinity Rollout Email Series. Those who attend our ECC will receive a series of follow up emails with reminders of what was discussed during the day.

Dinner, hotel expenses, parking, and transportation are not included.  We do our best to book hotels that provide free shuttle service to and from the airport and negotiate discounted room rates for our attendees staying at the hotel.

While that is our preferred method, we realize some companies prefer to pay via invoice.  Please send us an email at conference@manager-tools.com and we’ll assist you with the registration process.

We’re happy to extend a special discount for attendees paying their own registration fee.  Please email us your information at conference@manager-tools.com and we’ll be happy to help you complete your registration.

Yes.  Should a conference sell out, we will start a waiting list and do our best to accomodate as many folks as possible.