These are frequently asked questions about the effects of COVID-19 on your attendance and our conferences. If you have a question that's not addressed here, please email us at [email protected].

Is Manager Tools® cancelling any conferences?

Since March 2020 we've had to cancel several public conferences and reschedule others. We evaluate all of our conferences on a case by case basis, regularly. What is reflected on the website at any given moment is the most up to date information available.

Can I cancel my attendance even if you haven’t cancelled?

Yes, of course, that is always our policy. Attendees may cancel or defer attendance up until the last minute, no questions asked. If we move or cancel any event, we communicate to attendees and give them priority for attending our next (or any future) conference.

What is your refund policy?

You may cancel for a full refund at any time. You can delay attendance at any time with no charge. Just let us know your plans at: [email protected] and we will action the request quickly.

What alternatives are there to conferences?

We have virtual versions of all of our conferences available online here. And we have video versions of all of our conferences available online here

Do you have a live virtual option for training?

Yes, we host all of our conferences in a live virtual platform. Details on our Virtual EMC can be found online here, our Virtual ECC here, our Virtual EHMC here and our Virtual ERM here. We also have video versions of all of our conferences available online here.

Are you planning for social distancing at the conference?

Yes. There will be 6 feet between each seat at any conference we conduct in the near future.

What other safety precautions are planned for future events?

Alcohol based hand sanitizer and disposable masks will be available for use of attendees. We'll not reuse markers, you’ll get new markers each day. The tables will be disinfected daily. We're providing pre-packaged meals rather than buffet-style. Attendance numbers will be limited to the max gathering limits to each location. And our seating arrangement will be laid out to ensure social distancing of 6 feet between attendees.

How do I ask questions?

You can always contact us at [email protected] and we will be happy to answer your questions.

Are there any podcasts about the virus?

We have compiled all our casts about working from home, budgets, distant managers, etc. here: Managing Effectively During COVID-19.

What guidance do you have for managing / working during this time?

There’s a cast for that! In fact, we have a few casts that we think will help. We have compiled all our guidance here: Managing Effectively During COVID-19.