This review was submitted by mauzenne.
Don't let its size be off-putting. It always makes us laugh that the definitive, deepest book about management is not required reading, let alone a course all by itself, at MBA schools today. Complex, layered, and complete. The War and Peace of management literature. Only better.
There are chapters (37 and 38 come to mind, but there are twenty others) that are so good, so insightful, so BRILLIANT that they deserve their own book.
You cannot finish a management career without reading this classic and believe you have plumbed the depths of your profession.