We've been asked many times to create some podcasts for new managers - what to do early on. We both understand the requests, and at the same time always want to ask, "What about One on Ones, Feedback, Delegation and Coaching do you not understand?" ;-)

This week, we lay out a simple, systemic plan for reaching out to internal customers to find out what they want from you and your team. It builds relationships, and gets you valuable data your team won't have.

This Cast Answers These Questions

  • How do I get to know new customers?
  • What should I ask new customers?
  • What should new managers be doing?

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