communication

How To Handle Conflict With A High C

Questions This Guidance Answers: 
  • How do I reduce conflict with a High I?
  • What does a High I want from conflict?

Our guidance on how to deal with conflict with a High C.

Conflict is a subject we get asked about relatively often. As Mark's Dad says, the definition of conflict is two human beings in the same county. With 5, 10, 100, 1000 human beings in an organization, there's bound to be some conflict. Each of the DiSC styles handles conflict differently. You'll be more effective if you understand the conflict from the other person's point of view - you might even get to the holy grail of a win win situation.


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Never Ask A Question Of A Direct (Whose Answer You Don’t Intend to Honor)

Questions This Guidance Answers: 
  • Why do I always ask my directs to do things?
  • Can I command my directs to do things?
  • What do I do if my direct refuses my request?

We recently published guidance recommending that managers ask directs for their efforts, rather than commanding. "Ask Don't Tell" comes from sales, but sales is about relationships and persuasion much like effective managing is. But several folks have asked, isn't there a risk of being told "no"?

Yes there is.


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Executive Career Management - If Not You Who?

Questions This Guidance Answers: 
  • How do I assess the competition for a job I want?
  • How do I win the job I want?
  • Can I use this method with my team?

This guidance describes a simple way executive succession planning is often done, and the key to mastering it.

One of the ways that senior leadership positions are determined is by asking many senior leaders whom they think would be good in the role. Sometimes, this takes the form of asking the very people being considered for the position. The right answer probably isn't what you think.


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How To Handle Meeting Killers - The Silent Plotter

Questions This Guidance Answers: 
  • What do I do with difficult people in my meetings?
  • How do I keep control of my meetings?
  • How do I change meeting behavior?

This guidance recommends how to address behaviors in meetings that reduce meeting effectiveness, based on a popular 2012 Wall Street Journal article.

This Chapter deals with handling a Silent Plotter - someone who tries to kill every idea, even after everyone's agreed.


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How To Handle Conflict With A High S

Questions This Guidance Answers: 
  • How do I reduce conflict with a High S?
  • What does a High S want from conflict?

Our guidance on how to deal with conflict with a High S.

Conflict is a subject we get asked about relatively often. As Mark's Dad says, the definition of conflict is two human beings in the same county. With 5, 10, 100, 1000 human beings in an organization, there's bound to be some conflict. Each of the DiSC styles handles conflict differently. You'll be more effective if you understand the conflict from the other person's point of view - you might even get to the holy grail of a win win situation.


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Ask For What You Want

Questions This Guidance Answers: 
  • Should I ask or tell my directs what I want them to do?
  • What should I say to make my directs do what I want them?
  • How do I make sure they answer?

This guidance recommends asking your directs for work to be done - meaning requesting things in the form of a question - rather than stating your desire for something to occur.

Most managers, when they need something done, tell their directs what to do. Telling relies on role power. It works, but there's a better, more strategic way: asking.


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90 Day New Job Plan - Bosses

Questions This Guidance Answers: 
  • What do I need to know about my boss to work well with him?
  • How do I get information about my boss's preferences?
  • How do I understand my boss?

Our guidance on the information you need to gather on your bosses.

Some time ago we released our 90 day new job plan. In it we promised to give more detail about the tasks that you need to do in order to be effective in your first 3 months. In this podcast we are going to cover the information you need to gather in order to begin working well with your new boss.


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How To Handle Meeting Killers - The Naysayer

Questions This Guidance Answers: 
  • What do I do with difficult people in my meetings?
  • How do I keep control of my meetings?
  • How do I change meeting behavior?

This guidance recommends how to address behaviors in meetings that reduce meeting effectiveness, based on a popular 2012 Wall Street Journal article. This Chapter deals with handling a Naysayer - someone who tries to kill every idea, even after everyone's agreed.


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How To Handle Conflict With A High I

Questions This Guidance Answers: 
  • How do I reduce conflict with a High I?
  • What does a High I want from conflict?

Our guidance on how to deal with conflict with a High I.

Conflict is a subject we get asked about relatively often. As Mark's Dad says, the definition of conflict is two human beings in the same county. With 5, 10, 100, 1000 human beings in an organization, there's bound to be some conflict. Each of the DiSC styles handles conflict differently. You'll be more effective if you understand the conflict from the other person's point of view - you might even get to the holy grail of a win win situation.


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90 Day New Job Plan - Relationships

Questions This Guidance Answers: 
  • How do I make friends with my new colleagues?
  • How do I start a conversation with new colleagues?
  • How do I find out who I need to meet in my new job?

Our guidance on the information you need to develop relationships.

Some time ago we released our 90 day new job plan. In it we promised to give more detail about the tasks that you need to do in order to be effective in your first 3 months. In this podcast we are going to cover the information you need to gather in order to make sure that you have a basis for a relationship with the people you meet.


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