I am writing performance expectations and work in the IT field. We have a few major systems that cannot have any downtime. So, I need multiple people to be responsible for it. If there is an outage, I need either person to be able to handle the situation. One problem, I have seen in the past that if you have a Primary and Secondary, then the Primary knows the system well, but the Secondary becomes stale. So, I wanted to put these systems as both employees’ responsibilities, so both of them have the right to make changes as long as they go through the Change Control and agreed upon. The only thing is some employee’s rather full ownership instead of shared. So, they don’t want anyone else making changes. Has anyone had this problem? Or, how have you handled it where you have two people that need to make sure they can support a specific system?