Hi! I'm in the philadelphia suburbs. I work for a medium sized software company and deal with the product management, development (bug fix and enhancement) and support (3rd tier escalations, everything from software, to hardware to training issues).
I am new to a management position and struggling with quite a few things. actually feel quite out of place, though I know I can do the job well.
my team is made up of 3 totally different types of skill sets and trying to learn to manage all of them has been interesting
old boss is jealous of my promotion, which put me at the same level as him, but with greater responsibilties, former team members won't deal with me anymore because they still work for old boss. it's been a real struggle for the last few months. the struggles with making the two teams work together has been rough.
hoping to get some perspective and maybe some help from this site.
so... Hi! :)